Questions? Contact Us

  • Questions on gaining Concur access call SHC IT at (650)723-3333
  • Concur Reimbursement questions Monday - Friday between 9:00-4:00 PM:
    • Submit Ask HR or
    • Call (650) 723-4748


Effective July 1, 2023 Reimbursement Procedural Improvement (not Policy) will be using Concur

  • Automates & simplifies reimbursements
  • Provides visibility to & status notifications
  • Provides a single resource
  • Eliminates the need for paper expense reports
  • Provides faster & more convenient opportunities for reimbursement submissions

On a SHC computer assigned for only your Use:

  1. At Hospital:  SHC Connect Intranet Home Page – Resources – Click on Concur
  2. At Home on SHC Computer:  Sign into VPN (Big-IP Edge Client) – SHC Connect Intranet Home Page – Resources – Click on Concur
  3. Your Phone – Have both the DUO Authentication App and SAP Concur App Installed on your phone – Follow Concur Mobile App Guide

Go to SHC Connect

  1. Click on Citrix Login on upper right box
  2. Type your SID for username & your password
  3. On the Citrix SHC Apps page, search for Concur
  4. Click on Concur Citrix

When remote:

  1. Go to
  2. Use steps 2-4 shown above

Concur’s Mobile App

  1. On your personal phone/tablet, download the SAP Concur mobile application onto your phone/tablet
  2. Follow Concur Mobile App Guide.
  3. To learn more visit SHC Concur Mobile FAQs