Desktop Support

IRT provides basic desktop support to all faculty, students, and staff at the School of Medicine, as well as extended technical support to a number of groups and departments.

Extended support, funded by individual departments, includes on-site tech support. Currently, these departments include:

  • IRT
  • HRG
  • Finance
  • RMG
  • Dean’s Suite
  • Planning
  • Facilities
  • OCPA
  • Surgery
  • Health & Safety
  • EPS
  • Academic Affairs
  • Stanford Cancer Institute
  • CTRU
  • Stem Cell Institute
  • Neonatology
  • Cardiothoracic Surgery

We assist all other School of Medicine departments and groups remotely as we are able. If you require on-site work, we will contact your departmental IT staff to provide additional support.


For more information

  • New Computer Set-Up supplies step-by-step instructions on how to configure your computer properly for the School of Medicine network
  • Get a SUNetID helps you acquire access to Stanford's computing resources
  • Training Resources provides links to a variety of technical training resources
  • Maintaining Your Computer covers maintenance procedures you should follow to keep your computer and your data secure
  • Server Support describes server-based data hosting, and outlines IRT's supported servers
  • Database Support describes how IRT can support your database, from the desktop to data center
  • Hardware Support provides information on both hardware support and data recovery
  • Software Support has information on Mac OSX and Microsoft Windows software
  • Printer Set-Up has information on setting up a new printer for network access
  • Print Resources has answers to some of your printing-related questions
  • SUMCnet has information on how to access this highly secure Virtual Network

Basic support

Basic support, for tech support, training resources and technical solution recommendations, includes access to our Service Desk: