Improve Technology at SCVMC

Epic

There are a number of groups at SCVMC working to improve the electronic medical record. You can call SCVMC IT Support at +1-408-970-2222. You can also call the SCVMC operator at +1-408-885-5000 and ask for IT support.

SCVMC Technology Services and Solutions Service Desk

https://sccgov.cherwellondemand.com/

Service Request Form

https://connect.sccgov.org/teams/forms/isd/csd/SitePages/ServiceDesk.aspx

Become a Physician Builder

Physician Builders receive training directly from Epic on improving the EMR. Training is currently free. Stanford, LPCH, and SCVMC all have different policies regarding the role for housestaff with physician builder training.  For more information and to sign up: https://training.epic.com/coursecatalog/

Technology Landscape

These links are only available from the SCVMC network (computers at SCVMC or connect via remote access portal).

SCVMC Intranet

https://hhsconnect.sccgov.org/

IS Service Desk

https://hhsconnect.sccgov.org/sites/scvhhs/is/Pages/default.aspx

Updated

Sept. 29, 2020

Current Initialtives

HITEC is currently working on a number of projects to improve housestaff technology at SCVMC. Currently these include:

  • Introduction of Dragon Dictation for housestaff

Get Involved

If you would like to get involved with these initiatives through HITEC or have another idea to improve the technology used at any of the clinic sites, reach out to us using the contact us form or the new ideas form.