HITEC
Housestaff Information Technology Enhancement Council
Stanford Housestaff Resources
Epic Efficiency
Access and Accounts
Your S-ID will be provided by your supervisor. You can reset your password by calling tech support at +1-650-723-3333 or x3-3333 from inside the hospital.
Remote Access
SHC Connect (the homepage when on campus, off campus access may require VPN)
How to Set Up Two-factor Authentication?
Navigate to Stanford Portal and log in using your username and password. You will be prompted to set up Duo two-factor authentication.
You will need to have the Duo Mobile app installed on your mobile device: Install on iOS | Install on Android
Ask SHC (Epic Central) article with detailed instructions: DUO: Enrollment & Authentication
VPN
Access on-campus services from home.
Install Cisco AnyConnect VPN: https://uit.stanford.edu/service/vpn
Install Stanford CardinalKey: https://uit.stanford.edu/service/cardinalkey
Lane Library Proxy
Access library and academic resources off campus: Lane Library Search Tools
Log in using <username>@stanford.edu
Slack
Stanford Housestaff Slack aims to be a community for the uniquely talented and diverse physicians who comprise the Stanford Housestaff. The slack will include announcements from leadership as well as channels to discuss housing, social events, jobs, QI projects, pets, advocacy, and more.
- Install Slack: iPhone | Android
- Visit: Stanford-house-staff.slack.com
- Log in with your SUNet ID
- Search for "Stanford House Staff" > Click "Request to Join" (Approval may take a few days.)
To continue to access the Slack channel after graduating, use the "Invite people to Stanford House Staff" link within the channel.
Phones
Operator
Outside of hospital: +1-650-723-4000
Within hospital: 288
Dial Out
Press 9-1 then dial 9-digit phone number.
Phonebook
Tech Support
Access tech support at Stanford by calling the IS Service Desk: +1-650-723-3333
You can also access help at from AskSHC
Make Technology at Stanford Better
Haiku
Haiku is a mobile version of Epic. Its features are limited but it can be very useful if used correctly.
Quick Setup
- Install Haiku: Install on iPhone | Install on Android
- Navigate to Haiku-Canto Registration and follow the prompts.
Enter Orders Via Haiku
Almost any order you can enter on Epic can be entered on Haiku. You can even place orders for outpatients. In some cases you simply need to save a customized order on Epic to allow you to place that order on Haiku.
Paging
Smartpage is the primary method for identifying consultants.
https://smartpage.stanford.edu/smartweb/
Some services use ghost pagers (e.g. p27237 for Interventional Radiology consults) which do not change and can be found by searching within Global Search tab. Other services display a rotating call schedule under the On-Call Assignments tab.
Once you have identified the appropriate person, you can page using the Smartpage website, send a page using Spok Mobile app, or find the consultant on Voalte.
Notable Exceptions
Some services maintain separate call schedules.
Voalte
Voalte is the secure, HIPAA-compliant messaging app used at LPCH and Stanford.
- Overview of Voalte (such as Voalte One vs Voalte Me vs Voalte Messenger)
- Detailed Setup Instructions found in housestaff training guides on the top of this page.
Quick Setup
- Install app: Install on iOS | Install on Android
- Enter site code: shcsfo
- Enter login (S-ID) and password
- Select your role, location, team, and assignments.
Helpful Ask SHC (Epic Central) articles:
- Voalte – Voalte Me: Downloading and Configuration
- Voalte - Voalte Me: Turn on Missed Messages Reminders
- Voalte Me: General Application Information
Dictation
By Phone
Dial 233 from a hospital phone and follow prompts. Click for detailed phone instructions.
By Dragon Software
Dragon is a software that allows you to dictate using your phone (Dragon Mobile) or a microphone (including the Power Mics connected to some computers). Click for detailed setup instructions.
Improve Technology
Main page for Technology Improvement at Stanford
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