Presence 5 Intervention

The ritual of clinical care, listening with empathy, and allowign patients to be heard, gives clinicians insight that cannot be garnered from the electronic health record. Gathering nuanced, personal data (e.g., what is important to patients and caregivers, how symptoms affect their lives, their goals and preferences for treatment) fosters a sense of respect and meaningful connection. Beyond the inherent value of interpersonal connection, the quality of interactions between clinicians and their patients influence important outcomes, including patient trust, treatment adherence, and clinical symptoms.

The Presence 5 project aims to offer clinicians practical recommendations to connect with patients during brief encounters. Formative research for the project included a systematic literature review of interpersonal interventions in medicine, observation of doctor-patient interactions, interviews with medical experts and non-medical professionals from diverse fields, and review by a panel of national experts. The Presence 5 recommendations that emerged from this process comprises five evidence-based practices that help clinicians forge meaningful connections with patients.