Disability & Telehealth Conference

Saturday, May 18, 2024
8:00am - 4:00pm PT

Dear Community,

Join us for the Stanford Disability and Telehealth Conference on Saturday, May 18, 2024, as we explore the challenges and solutions aimed at enhancing the quality of telehealth care for individuals with disabilities.

This event is dedicated to the late National Council on Disability Chair, Andrés Gallegos, in recognition of his outstanding advocacy for people with disabilities in healthcare.

Ideal for individuals within the disability community, researchers, advocates, policymakers, medical centers, providers, technology and telehealth companies, and anyone interested in advancing accessibility and quality in telehealth services.

The conference features national experts in disability telehealth, telemedicine, and technology.

Co-sponsored by the Stanford Medicine Alliance for Disability Inclusion and Equity (SMADIE) and the American Telemedicine Association, our goal is to foster the development of universal access and promote best practices in telehealth for individuals with disabilities.

Sincerely,

Pete Poullos, MD and Malathi Srinivasan, MD
Co-Chairs

Co-Chair

Malathi Srinivasan

Co-Chair

Agenda

8:00am - 8:05am

8:05am - 8:50am

Opening Remarks

Session 1: Disability and Telehealth Overview

Pete Poullos, MD

Clinical Associate Professor of Radiology, Founder and Co-Chair of SMADIE
Stanford University School of Medicine

Dr. Poullos received his M.D. degree at the University of Texas Medical School at Houston. He completed his Internal Medicine residency at the University of California-San Francisco in 2002. He stayed at UCSF as a Gastroenterology fellow, but he decided to retrain in Radiology after a spinal cord injury in 2003. He did his Radiology residency at Stanford University, where he also completed a fellowship In Body Imaging in 2009. Dr. Poullos is now faculty in both the departments of Radiology and Gastroenterology and Hepatology.

Dr. Poullos served as Associate Residency Program Director for the Stanford University Radiology Residency from 2009 through 2016. In 2018, he founded the Stanford Medicine Abilities Coalition (SMAC), now the Stanford Medicine Alliance for Disability Inclusion and Equity (SMADIE), for which he serves as Co-chair. In that role, Dr. Poullos advocates for students and healthcare providers with disabilities and health equity for disabled patients. He is a Faculty Advisor to the Stanford Medical Students with Disability and Chronic Illness (MSDCI) and the MSDCI National organization. Dr. Poullos and SMADIE have made significant contributions to the disability community, including starting the Stanford Conference on Disability in Healthcare and Medicine, drawing over 1000 participants from 39 countries. He is the co-host of the popular “DocsWithDisabilities” podcast, has spoken internationally about disability access in medicine, and has written and researched in the field. He is a delegate to the International Congress On Disability Inclusion and Health and Disability Inclusion in Graduate Medical Education (DIGME). He enjoys teaching radiology to medical students, residents, and fellows at Stanford and across the nation.

@petepoullos

Malathi Srinivasan, MD

Clinical Professor of Medicine
Stanford University School of Medicine

Dr. Srinivasan is a Clinical Professor of Medicine at Stanford University, and co-director of the Disabilities and Teleheath Conference. She is Associate Director at the Stanford Center for Asian Healthcare Research and Education (Stanford CARE), Director of the Stanford CARE Scholars research program, Director of the Stanford Implementation Sciences Fellowship, Fellow at the Stanford Center for Innovation in Global Health (CIGH), Board Member for the Stanford Health Professions Education and Scholars (SHaPES, formerly CTSS), and member of the Stanford Teaching and Mentoring Academy (TMA). She is co-Director of the One Health Teaching Scholars Faculty Development Program, an international program focusing on faculty development for health professions education around the world. She is a contributor to CBS-KPIX “Medical Mondays”. Dr. Srinivasan brings her skills as an educator, physician, health services researcher, and entrepreneur to considering how scalable technologies can improve health care. Her work in Virtual Health/telemedicine and new patient engagement models has been published in the NEJM Catalyst.

8:15am - 8:30am

Keynote 1: National Council on Disability

Anne Sommers McIntosh, JD

Executive Director
National Council on Disability

Anne Sommers McIntosh is the Executive Director of the National Council on Disability (NCD). Anne joined NCD in 2008 as Legislative Affairs Specialist and served as Director of Legislative Affairs and Outreach for the 10 years, where she directed the agency’s Congressional affairs and communication activities, preceding her appointment as Executive Director in 2021. Prior to her time at NCD, she served as Policy Counsel at the American Association of People with Disabilities (AAPD); copywriter at a disease management subsidiary of Anthem Blue Cross Blue Shield, and as a journalist for the Richmond Times-Dispatch. Anne served as the Chair of Not Dead Yet from 2015-2019. The national grassroots disability rights group opposes legalization of assisted suicide and euthanasia as deadly forms of discrimination. She previously served as its Secretary in 2014 after first joining the board in 2013. She attended Virginia Tech University on a Cathy Faoro full merit scholarship for students with disabilities and graduated summa cum laude from the Honors Program, receiving her Bachelor of Science degree from the Pamplin School of Business with a minor in Communications. While at Virginia Tech, she was the Chair of the Judicial Committee and the Opinions section editor of the university’s award-winning daily newspaper, the Collegiate Times. She is also a proud alumnus of the Maggie L. Walker Governor’s School for Government and International Studies, a top 10 best public high school in the U.S. Anne attended the William and Mary School of Law as an Ann C. and R. Harvey Chappell, Jr. Fellow, where she graduated with a Juris Doctor degree. Her scholarly research regarding wrongful life litigation earned her the distinction of Benjamin Rush Health Law Scholar in 2005. Anne was a founding member of Students for Equality in Legal Education.

8:30am - 8:45am

Keynote 2: American Telemedicine Association

Kyle Zebley

Senior Vice President, Public Policy
American Telemedicine Association

Kyle Zebley is an experienced leader in the field of healthcare and public policy, currently holding the positions of Senior Vice President of Public Policy at the American Telemedicine Association (ATA) and Executive Director of ATA Action. He is at the forefront of advancing telehealth and breaking down barriers to ensure patients, providers, and payers can fully benefit from virtual care. Kyle oversaw the formation of ATA Action, an affiliated trade organization of the ATA focusing on advocating for positive state and federal policies that promote access to care and the responsible expansion of telehealth services. Kyle previously served as the Chief of Staff in the Office of Global Affairs (OGA) at the U.S. Department of Health and Human Services (HHS). His collaboration with senior leadership from HHS, the White House, and other cabinet departments played a key role in shaping U.S. global health policy, covering critical areas such as drug pricing, global health security, medical devices, and non-communicable diseases. Before his tenure at HHS, Kyle held the role of Legislative Director in Congress, leading a team that developed policy and drafted legislation concerning significant House committees, including Budget, Education and the Workforce, and Ways and Means. Kyle's career began in Washington, D.C. as a Research Assistant at Public Opinion Strategies, where he worked on campaign strategies for organizations in the private and nonprofit sectors as well as political campaigns for various political offices, including those at the national and state levels. A sought-after policy expert, Kyle has contributed his time to organizations crafting model health policies, such as the Federation of State Medical Boards Workgroup on Telemedicine, the Uniform Law Commission Uniform Telehealth Act, and the World Health Organization Independent High-level Commission on Noncommunicable Diseases. Kyle's expertise has led to speaking engagements at health and public policy conferences throughout the United States. He is regularly quoted in media outlets, including the Associated Press, Bloomberg, Inside Health Policy, Kaiser Health News, National Public Radio, Politico, Roll Call, the Washington Post, the Wall Street Journal, and many others, for his insights on telehealth. Kyle co-authored an article for the Harvard Business Review in January 2023, titled "It’s Time to Cement Telehealth’s Place in U.S. Health Care."

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8:45am - 8:50am

Association of American Medical Colleges (AAMC) Welcome

Katie Reget, MPH

Senior Program Specialist - Clinical Innovations
Association of American Medical Colleges (AAMC)

Katie Reget is a Senior Program Specialist in Clinical Innovations at the Association of American Medical Colleges (AAMC). Her prior work experience includes roles at UChicago Medicine and the University of Minnesota. She has her Master of Public Health from DePaul University, where she was honored as a notable alumnus in December 2022. In her role at the AAMC, Katie leads initiatives related to digital health equity, telehealth, digital health strategy, clinical innovations, and health care delivery science. She also co-leads Digital Health and AI collaborative with Manatt Health. Her most recent publications include Digital Health Equity: Current Practices and Approaches of Academic Medical Centers and Resources and Recommendations for School-Based Telehealth Implementation available in at the AAMC Store.

8:50am - 9:40am

Session 2: Hearing: Telehealth Accessibility: Is this Inclusive of Deaf, Deafblind, and Hard of Hearing Patients?

This session explores the critical aspects of telehealth accessibility, focusing on the unique needs of deaf, deafblind, and hard of hearing patients. Attendees will learn about the current barriers these communities face in accessing telehealth services and the importance of implementing inclusive communication strategies and technologies. The session aims to provide healthcare professionals with practical solutions and best practices to enhance telehealth inclusivity, ensuring equitable healthcare access for all patients.

Poorna Kushalnagar, PhD

Chief Research Officer, Gallaudet University
Director/Professor, Center for Deaf Health Equity

Dr. Poorna Kushalnagar is a Strategic Research Officer and Chief Research Officer for Gallaudet University and directs the Center for Deaf Health Equity. She is the principal investigator of grants funded by the National Institute of Health (NIH) that total close to $15 million dollars. These grants support studies aligned with her primary research interests in health disparities and preventive cancer interventions. In addition to directing the Center, Dr. Kushalnagar serves as a research mentor for trainees supported on diversity grants.

9:40am - 10:30am

Session 3: Vision: Telehealth Accessibility for Patients with Blindness and Low Vision

We explore the challenges and opportunities in making telehealth services accessible for blind and low vision patients, including technological and communication barriers patients encounter, and explore innovative solutions that can facilitate more inclusive telehealth experiences. The discussion will also highlight best practices for healthcare providers to ensure that telehealth platforms are fully accessible, promoting equal access to healthcare services for patients with visual impairments.

JohnRoss Rizzo, MD, MSCI, FACRM Session Lead

Session Lead

JohnRoss Rizzo, MD, MSCI, FACRM

Health System Director: Disability Inclusion, Vice Chair: Innovations & Equity (Dept. of PM&R), Ilse Melamid A/Professor of Rehabilitation Medicine
NYU Langone Health, NYU Tandon School of Engineering

John-Ross (JR) Rizzo, M.D., M.S.C.I., FACRM is a physician-scientist-leader at NYU Langone Health. He is currently the Health System Director of Disability Inclusion, Endowed Professor of Rehabilitation Medicine, and the Vice Chair of Innovation & Equity in the Rusk Institute of Rehabilitation Medicine at the NYU Grossman School of Medicine, with cross-appointments in the Department of Neurology, the Department of Mechanical & Aerospace Engineering, and the Department of Biomedical Engineering at the NYU Tandon School of Engineering. He is the Associate Director of Healthcare for the renowned NYU WIRELESS and associate faculty in the Center for Urban Science and Progress (CUSP) at the NYU Tandon School of Engineering. He leads the Visuomotor Integration Laboratory (VMIL), exploring motor control with a special emphasis on visual guidance, and the Rehabilitation Engineering Alliance and Center Transforming Low Vision Laboratory (REACTIV), exploring bio-inspired, multi-sensory assistive technologies with a special emphasis on advanced wearables.

Lab Website »

Albert Rizzi, MEd

Advocate and Evangelist
Digital Equity and Authentic Inclusion Advocate

On January 6, 2006, Albert J. Rizzi, M.Ed. came out of a morphine-induced coma and opened his eyes to a world gone dark; finding that he was blind after 42 years of having sight. Doctors originally thought he had a sinus infection. However, after five spinal taps, they determined he suffered from a lethal form of fungal meningitis. Fortunately, after two months in the hospital, he beat the odds and started to live his life as a man who had been robbed of his sight, but not his vision. “I spent a few days feeling sorry for myself. But then my father reminded me: ‘You weren’t raised to say you can’t do something. You were raised to except and embrace all of life’s challenges.’” With energy and determination, Rizzi threw himself into learning how to navigate the world as a person who just happened to be blind. He brought a sense of adventure to all of his endeavors including grocery shopping to traveling the New York City subways to driving a racecar in a blindfold derby. In 2009, he founded My Blind Spot( www.myblindspot.org), a New York City based nonprofit dedicated to inspiring accessibility for all! As a tireless and vocal evangelist for authentic inclusion, Albert debunks stereotypes about individuals living with a disability while advocating for accessible and usable technologies, digital equity, financial independence and equitable employment opportunities for the disability community, particularly for people who are blind or print disabled. As an educator, Albert enjoys running into those young inquisitive minds that always seem to see him when adults turn a blind eye to ability. “Children sometimes say, ‘Why is he carrying a stick?’ or ‘Mommy, that man is blind.’ This is usually followed by an adult voice saying something like, ‘Hush—it's not polite to talk about people that way.’” which always leads to a teachable moment for Albert. Every year, Albert addresses thousands of people nationally and internationally. His unique blend of passion, optimism, humor, and outspokenness make him a sought-after speaker who engages and inspires audiences of all ages and abilities. Providing a suite of holistic services, My Blind Spot partners with governmental agencies, private sector corporations, educational institutions and community based organizations to ensure that their digital offerings, websites, mobile applications, and work environments are authentically inclusive and accessible to people of all abilities. Working with small businesses to Fortune 500 corporations and across all industries, My Blind Spot provides scalable solutions that ensure inclusive digital design and digital equity. More information about My Blind Spot can be found at www.myblindspot.org.

Watch Albert’s TEDx Talk

#AccessAbility #Don’tDisMyAbility

Nat Gleason, MD

Professor of Medicine
UC San Francisco

Nathaniel Gleason MD is a UCSF Professor of Clinical Medicine in the Division of General Internal Medicine at the San Francisco VA Medical Center where he practices primary care, attends on the inpatient service, and teaches medical students and residents. He attended UCSF for his medical degree and residency training in Primary Care Internal Medicine. Prior to moving to the VA, Dr. Gleason developed the UCSF eConsult program, offering primary care providers timely access to specialist expertise. With funding from the UC Office of the President and a Medicare innovation grant with Association of American Medical Colleges, Dr. Gleason led dissemination of this eConsult platform across all UC Health Systems and additional Academic Medical Centers nationally. The implementation grants provided firsthand experience leading teams at each campus to understand barriers and facilitators of adoption of innovations by clinicians and patients. Dr. Gleason served as the interim Executive Medical Director for Primary Care at UCSF Health. He served as a clinical informatics lead at the UCSF Center for Digital Health Innovation, developing programs to improve access to timely, high-value care. He served as co-Chair of the Chancellor's Committee on Disability Inclusion and continues to work on improvement of care for patients with disabilities.

Tanner Gers, MBA

Managing Director
AccessAbility Officer

Tanner Gers is Managing Director of AccessAbility Officer, whose vision is the US disabled unemployment rate is the same as the US unemployment rate. From software to training, consulting to workforce solutions, AccessAbility Officer provides businesses and government agencies the suite of services designed to empower abilities and enhance accessibility. Tanner holds a MBA from Louisiana State University at Shreveport, BA in Communications from University of Arizona, and unexpectedly joined the disability community as an adult because of a auto accident in 2004.

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10:30am - 10:40am

AM Break

10:40am - 11:30am

Session 4: Mobility: The Ethics of Telehealth for Persons with Mobility and Sensory Impairments

We explore the ethical and practical considerations for effectively delivering telehealth to persons with mobility impairments, with special attention to Veterans with mobility and sensory impairments. We will also explore the unique contextual considerations of persons in rural communities, including rural Veterans.

Felicia Skelton, MD, MS

Associate Professor
Baylor College of Medicine

Felicia Skelton, MD, MS is an investigator at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) at the Michael E. DeBakey VA Medical Center and a staff physician in the spinal cord injury (SCI) care line at the DeBakey VA as the medical director for the SCI home-based primary care program. She holds an academic appointment of associate professor in the H. Ben Taub department of physical medicine and rehabilitation (PM&R) at Baylor College of Medicine (BCM). Dr. Skelton completed medical school at Baylor College of Medicine, residency in rehabilitation medicine at the University of Washington, where she served as chief resident, clinical fellowship in spinal cord injury medicine at BCM, and a VA health services research and development (HSR&D) post-doctoral fellowship through IQuESt. Dr. Skelton is building a research portfolio that seeks to optimize primary care delivery to persons with SCI through designing and implementing patient safety, clinician decision support, and access to care interventions. She recently completed a VA HSR&D Career Development Award aimed to develop best practices on urine testing and treatment after SCI and is currently funded from NIH NCMRR to further develop this work. Her current funding includes grants from the VA Office of Rural Health, VA HSR&D, VA Rehabilitation Research and Development and the Craig H. Neilsen Foundation. In addition to her clinical and research endeavors, Dr. Skelton is passionate about education, including speaking on reducing health disparities by recruiting, training, hiring, and promoting women and underrepresented minorities into medicine, so that the workforce better reflects the population it serves. To achieve this aim, she had assumed educational leadership roles; she is the fellowship program director for the BCM SCI medicine clinical fellowship and the IQuESt HSR&D post-doctoral fellowship co-director. She was awarded a BCM Woman of Excellence Award in 2019, the BCM Department of PM&R Research Excellence Award in 2017, 2019 and 2022 and the IQuESt mentor of the year award in 2021.

11:30am - 12:15pm

Lunch

12:15pm - 1:05pm

Session 5: Technology and Bold Solutions for Accessible Telehealth

Leaders from the technology and healthcare sectors discuss groundbreaking solutions for enhancing telehealth accessibility. Exploring big tech's role in driving innovations addressing the unique needs of patients with disabilities, from advanced AI-driven communication tools to user-friendly interface designs. The session aims to spotlight bold strategies and collaborative efforts that can bridge the gap in healthcare accessibility, ensuring that telehealth services are equitable and inclusive for everyone.

Christopher Sharp, MD Session Lead

Session Lead

Christopher Sharp, MD

Clinical Professor of Medicine, Chief Medical Information Officer
Stanford Medicine and Stanford Health Care

Dr. Sharp serves as the Chief Medical Information Officer at Stanford Health Care, where he is a physician leader in the application of innovative clinical technologies for the delivery of care. Dr. Sharp is accountable for integrating and transforming health technologies to promote the best clinical care experience and clinical outcomes for patients at Stanford HealthCare. He has responsibility to assure that clinical information systems work well for clinicians – and that clinicians are proficient and effective in their use of these systems in the care of their patients. He drives the clinical strategy, design, enhancement, usability, adoption, and workflow integration of clinical information systems and digital health for Stanford Health Care. As Clinical Professor in the Department of Medicine, Dr. Sharp maintains an active primary care and inpatient practice. He has published multiple academic articles on the impacts of clinical informatics in safety, outcomes, and clinician wellness. Dr. Sharp serves as a mentor and educator for Stanford Clinical Informatics Fellows, junior faculty, and other trainees.

@tophersharp

Roy Schoenberg, MD, MPH

President, CEO and Co-Founder
Amwell

Roy Schoenberg is Amwell's President and Chief Executive Officer. Since co-founding the company with his brother, Ido, in 2006 and taking it public in 2021, Amwell has become one of the world’s largest digital networks, helping patients, clinicians and payers welcome a new world of tech-enabled healthcare. Outside of Amwell, Roy is on the advisory board of the MIT Sloan Health Initiative, Brigham and Women’s Hospital Center for Patient Safety Research and Practice, the American Heart Association Telehealth board, and Modern Healthcare has repeatedly recognized him as one of the 100 Most Influential People in Healthcare. Roy is a former American Telemedicine Association board member, and the organization has recognized him for his industry leadership. He continues to see innovation in digital care as his calling, holding more than 50 U.S.-issued patents in this domain. Roy holds an M.D. from The Hebrew University and an M.P.H. from Harvard. He lives in Boston with his wife and two children.

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Gary Sorrentino

Global Chief Information Officer
Zoom Video Communications

Gary Sorrentino serves as Zoom’s Global CIO, after spending over two years as our Global Deputy CIO. A former Managing Director for J.P. Morgan Asset & Wealth Management, Gary was the Global Head of Client Cyber Awareness and Education. For over 12 years, Gary was the Chief Technology Officer for J.P. Morgan AWM’s global technology infrastructure initiatives, where he managed its Data Privacy program and was responsible for Infrastructure, Application and End User Technology Production Support. In 2014, he assumed a new role as the lead for their Cybersecurity efforts and developed a firm wide “Protect the Client” Cyber program designed to raise cybersecurity awareness among employees and clients. With almost 40 years of experience in Information Technology, Gary has served in various other IT leadership positions in firms across the financial services industry. Prior to joining J.P. Morgan in 2005, Gary was Head of Global Infrastructure and Head of Technology Efficiencies at Citi Private Bank, where he was responsible for Global Infrastructure Support and strategic technology initiatives. Other roles he has held include Global Technology CFO at Credit Suisse and North America IT Controller at UBS.

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Rajiv Kumar, MD

Medical Affairs and Research, Apple, Inc.
Adjunct Clinical Associate Professor, Pediatric Endocrinology & Diabetes, Stanford University School of Medicine

Rajiv B. Kumar, MD is a physician-researcher on the Health team at Apple and works across a variety of internal and external research endeavors to support our Health features. He continues patient care and teaching as a faculty member at Stanford Children’s Health, where he was formerly the Medical Director of Mobile Health. Dr. Kumar completed his BS at the University of Illinois, his MD and Pediatrics residency at Loyola University Chicago, and fellowship in Pediatric Endocrinology and Diabetes at Stanford University.

LinkedIn »

1:05pm - 1:55pm

Session 6: Autism and Intellectual and Developmental Disabilities: Inclusive Practices for Accessible Telehealth

We explore how to integrate autism-inclusive practices into telehealth services to enhance accessibility for individuals on the autism spectrum. Attendees will explore the specific challenges faced by autistic patients in accessing telehealth, including sensory sensitivities and communication barriers. Through a comprehensive review of evidence-based strategies and technology adaptations, healthcare professionals will learn how to create more accommodating and effective telehealth environments for autistic patients, ensuring equitable access to healthcare services.

Holly Tabor, PhD Session Lead

Session Lead

Holly Tabor, PhD

Director of the Stanford Center for Biomedical Ethics
Professor of Medicine and, by courtesy, of Pediatrics and Epidemiology and Population Health
Stanford University School of Medicine

Holly Tabor, PhD, is the Director of the Stanford Center for Biomedical Ethics. She is Associate Professor of Medicine at Stanford University, and by Courtesy of Epidemiology and Population Health. She is also Co-Chair of the Ethics Committees at Stanford Hospital and Lucile Packard Children's Hospital. She is a globally recognized expert on the ethical issues surrounding health care and research for patients with disabilities, especially intellectual and developmental disability, and on the ethical, legal, and social issues (ELSI) in genetics. Her research has shed light on the benefits and risks of participating in genomic research, particularly of rare and undiagnosed diseases. She is Editor-in-Chief of the American Journal of Bioethical Empirical Research.

Zuzana Skvarkova, BS

Research Associate
Arizona State University

Zuzana Skvarkova is a disability justice advocate, health policy researcher, and pre-medical student, motivated by her late autism diagnosis to advocate for accessibility and equity in healthcare. After graduating summa cum laude from Arizona State University with a Bachelor of Science in 2022, Zuzana secured NIH funding to lead a supplement under the BRAINshare project, focusing on ethical challenges in data sharing, particularly in autism research. Her research interests focus on understanding and addressing disparities in healthcare access, with an emphasis on disability rights and ethical considerations in healthcare delivery. Currently in the process of applying to medical school, she aims to integrate her research experiences and dedication to health equity into her future practice as a clinician and pursuits in policy advocacy.

1:55pm - 2:05pm

PM Break

2:05pm - 2:55pm

Session 7: Cognitive Impairment: Accessible Telehealth in Dementia

This session addresses the unique challenges and strategies for providing accessible telehealth services to patients with dementia. Participants will be introduced to the cognitive, communicative, and technological barriers that can impede the effective use of telehealth for this population. The discussion will focus on practical approaches and modifications that can enhance telehealth accessibility, including caregiver involvement, user-friendly technology, and tailored communication techniques, aiming to ensure that patients with dementia receive equitable and effective healthcare support.

Sowmya Iyer, MD, MPH Session Lead

Session Lead

Sowmya Iyer, MD, MPH

Geriatrics Section Chief, VISN 21 Specialty Clinical Resource Hub
Clinical Assistant Professor of Medicine/Geriatrics (Affiliated), Stanford University School of Medicine

Dr. Sowmya Iyer MD MPH is a Geriatrics physician and the VA’s VISN 21 Specialty Clinical Resource Hub Geriatrics Section Chief. Prior to this role she served as the Associate Director of Clinical Programs at the VA Palo Alto Geriatrics Research, Education, and Clinical Center. She is from Louisville, Kentucky where she also completed her medical education. She completed her residency in Internal Medicine at Kaiser Permanente Oakland Medical Center, followed by a Master’s in Public Health at University of California Berkeley and fellowship training at Stanford University. Her areas of clinical interest include dementia care and telemedicine. Her other areas of interest include designing dementia friendly health care systems and innovative, patient centered care models of care.

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Christine E. Gould, PhD, ABPP-Gero

Clinical Associate Professor, Department of Psychiatry & Behavioral Sciences
Associate Director of Education & Evaluation, Geriatric Research Education and Clinical Center (GRECC)
Stanford University School of Medicine

Dr. Christine Gould is a board-certified geropsychologist and a Clinical Associate Professor in the Stanford University School of Medicine, Department of Psychiatry and Behavioral Sciences. She also is the Associate Director of Education and Evaluation at the VA Palo Alto Health Care System Geriatric Research, Education, and Clinical Center (GRECC). Her scholarly interests focuses on helping older adults use technology-delivered interventions and on evaluating telehealth models that increase access to geriatric mental health expertise.

LinkedIn »

Lauren Moo, MD

Associate Professor of Neurology, GRECC Site Director
Harvard Medical School, VA Bedford Healthcare System

Lauren Moo is a Cognitive Behavioral Neurologist at Massachusetts General Hospital and the Site Director of the New England Geriatric Research Education and Clinical Center (GRECC) at the VA Bedford Healthcare System. Her research is primarily in the intersection between aging, telehealth, and caregiving.

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Natali Edmonds, PsyD, ABPP

Board Certified Geropsychologist
CEO and Founder Dementia Careblazers

Natali Edmonds is a board certified geropsychologist specializing in helping people care for individuals with dementia. She is the creator of Dementia Careblazers, an online resource for family members to get information, support, and strategies to take the best care of themselves AND their loved ones with dementia. She consults with organizations worldwide in becoming more knowledgeable about dementia care and has published numerous articles in various healthcare publications. She currently has the #1 dementia training channel on YouTube and her videos have been viewed over 16 million times. You can learn more about Careblazers at www.careblazers.com.

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Sharon J. Sha, MD, MS

Clinical Professor
Chief, Memory Disorders Division
Associate Chair, Clinical Research
Neurology and Neurological Disorders
Stanford Center for Memory Disorders

Dr. Sha is a Clinical Professor of Neurology and Neurological Sciences at Stanford University where she serves as Chief for the Memory Disorders Division and the Stanford Memory Disorders Center, Associate Vice Chair of Clinical Research, Director of the Huntington’s Disease Center of Excellence and Ataxia Clinic, Co-Director of the Lewy Body Disease Association Research Center of Excellence, Clinical Core Co-Leader of the Stanford Alzheimer's Disease Research Center, and Director of the Behavioral Neurology Fellowship.

Her clinical time is devoted to caring for patients with Alzheimer’s disease and other neurodegenerative disorders and her research is devoted to finding treatments for these cognitive disorders. She also served on the California Governor’s Alzheimer’s Prevention and Preparedness Task Force Chaired by Maria Shriver in 2020. She has been featured in international media and documentaries such as the BBC "How to Stay Young" and the Docuseries "Limitless with Chris Hemsworth".

@ShaBrainMD

2:55pm - 3:45pm

Session 8: Telehealth Providers Discuss Accessible Telehealth

We explore how healthcare providers can best utilize telehealth technologies for people with disabilities, including telehealth accommodations for providers & staff who have disabilities. This expert panel will share insights, research and firsthand experiences to bring these issues to life. Attendees will have the opportunity to learn from real-world examples of overcoming accessibility barriers for diverse disability patient populations. This engaging panel discussion aims to foster a collaborative environment where healthcare professionals can exchange innovative ideas and best practices for making telehealth services more inclusive and accessible to all patients.

Rika Bajra, MD Session Lead

Session Lead

Rika Bajra, MD

Clinical Associate Professor, Telehealth Co-Director,
Primary Care and Population Health
Stanford University School of Medicine

Rika Bajra is a family physician practicing at Stanford Primary Care. She serves as Telehealth Co-director for Primary Care and Population Health. She is the Associate Director of Core Clerkship in Family and Community Medicine at the Stanford School of Medicine.

Alka Mathur, MD

Clinical Psychiatrist, Adjunct Faculty
Stanford University School of Medicine

Dr. Alka Mathur is a Board Certified Psychiatrist and Adjunct Faculty for Stanford University, where she also completed her residency training. She previously served as the Medical Director for the VA Palo Alto Healthcare System’s Telemental Health Program, where she managed the Telepsychiatry, Teletherapy, Tele-Addiction, & Tele-PTSD programs, and ran the Stanford Psychiatry Telemental Health rotation. She authored the TelePsychiatry chapter for the APA Residency Handbook. Dr. Mathur has a strong interest in the expansion of virtual health applications to increase access to care, on which she has given numerous talks, presentations, and podcasts.

Commander Kristie Clarke, MD, MSCR, FAAP

CDR Kristie Clarke, MD, MSCR, FAAP

Senior Advisor on Data for Health Equity
U.S. Centers for Disease Control and Prevention

CDR Kristie Clarke, MD MSCR FAAP started her 13-year tenure at the CDC after finishing her pediatrics residency at Duke University Hospital and joining the Epidemic Intelligence Service to train in applied medical epidemiology from 2011-2013.  Over her career, she has worked across global and domestic health, deploying for multiple public health emergencies. During the CDC COVID-19 response, she led a team focused on disproportionately affected populations and became highly familiar with data gaps and limitations that constrain the ability of public health authorities to identify and address emerging health disparities in real time.  Because populations overlooked in the design of data systems are underserved in public health practice, her work as Senior Advisor on Data for Health Equity in the CDC’s Office of Public Health Data, Surveillance, and Technology is focused on improving ability of public health to monitor health equity and effectively tailor timely, evidence-based interventions to improve the health of all people.

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Alicia Wong, MD, MPH

Assistant Professor, Department of Family Medicine
University of Colorado School of Medicine

Dr. Wong is an Assistant Professor of Family Medicine at the University of Colorado. She earned her BA at Bowdoin College and received her MD and MPH from Boston University. She completed residency training at the University of Colorado Family Medicine Residency and stayed on as a Faculty Fellow the following year. She practices outpatient family medicine at Denver Health, and is now one of the lead physicians of Denver Health’s Adaptive Primary Care Clinic. Dr. Wong also does health services research focused on the provision of communication accommodations in primary care and on documenting disability in the medical record, and serves as Medical Director of the Disability Equity Collaborative.

Evelyn Terrell, OTD, MSHSA, OTR/L, FACHE

Evelyn Terrell, OTD, MHSA

Executive Director Telehealth
Nicklaus Children's Health System

Evelyn Terrell, OTD, MHSA, is an accomplished leader with over 18 years of progressive hospital administration experience. She holds a Master of Science in Health Services Administration and Doctor in Occupational Therapy (OTD) degrees. Evelyn has extensive operations experience leading multiple service lines and programs including strategy, global health, telehealth, rehabilitation services, palliative care, orthopedic surgery and other pediatric subspecialties.

Evelyn currently serves as the Executive Director Strategy at Nicklaus Children's Health System, where she oversees and manages the Strategy & Business Development department and leads the strategic plan execution for the health system. She collaborates with executive, clinical and physician leaders in strategic planning to develop and implement strategies, manage key initiatives, projects for the health system and the business development and partnership playbook. Previous to this role, Evelyn served as the Director of Telehealth and Special Projects, where she led in telehealth strategy, external affiliations and supported the delivery of virtual care across the organization.

Evelyn serves on various community leadership volunteer roles including the Board of Directors of the Greater Miami Chamber of Commerce, as Vice Chair of the Chamber’s Healthcare Committee and the Board of Directors of the Health Council of South Florida. Evelyn is Vice Chair of an American Telemedicine Association Special Interest Group and Co-Chair of the Florida Occupational Therapy Association’s Technology Special Interest Section.

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3:45pm - 3:55pm

Closing Remarks

Pete Poullos, MD

Clinical Associate Professor of Radiology, Founder and Co-Chair of SMADIE
Stanford University School of Medicine

@petepoullos

Malathi Srinivasan, MD

Clinical Professor of Medicine
Stanford University School of Medicine

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Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation

American Medical Association (AMA)

Stanford Medicine designates this Live Activity for a maximum of 6.50 AMA PRA Category 1 Credits^TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Association (ANCC)

Stanford Medicine designates this Live Activity for a maximum of 6.50 ANCC contact hours.

Stanford Health Care Department of Rehabilitation is an approved provider for physical therapy, occupational therapy, and speech therapy for courses that meet the requirements set forth by the respective California Boards. This course is approved for 6.50 hour(s) CEU for PT, OT, and SLP.

View full CME information and disclosure summary at: https://stanford.cloud-cme.com/disabilityandtelehealth

Department of Radiology, Stanford Medicine

American Telemedicine Association

Department of Medicine, Stanford Medicine

Diversity, Equity & Inclusion (formerly IDHE), Stanford Medicine

Outside Professional Activities Certification System (OPACS), Stanford University

Sarafan ChEM-H, Stanford University

McCoy Family Center for Ethics in Society, Stanford University

Office of Faculty Development, Diversity and Engagement, Stanford University

Office of Research ,Patient Care Services Health Equity and Diversity, Equity, and Inclusion Research Grant Program