Once patients are scheduled for their three weekly PEP sessions then:

• 1 week before the first session, support staff sends the patient the PEP23PREP message
• 1 day before the first session, support staff sends the patient PEP23REM1
• 1 day before the second session, support staff sends the patient PEP23REM2
• 1 day before the third session, support staff sends the patient PEP23REM3

• During each visit practitioners use smart phrases to:
  • Administer PEP
  • Provide after visit patient instructions which should also be sent as a separate patient message a few days later. Use the “homework” smart phase (see the smart phrase index linked below)
  • Copy and paste the “homework” smart phrase into a patient message and date to send in 2 days
  • Document the visit using the “CV doc” smart phrase

• Within 1 week after the third PEP session, support staff needs to reach out to the patient to administer a PHQ 9, document in the chart, and forward the results to the PCP.