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Find answers to IT-related questions and solutions to common problems.
Newly Added Articles
KB00016317 - How To Update An Expiring Password and the Applications That Use It
Most Requested Articles
- KB00010567 - How to Uninstall/Reinstall BigFix for Mac and PC for the SoM
- KB00011356 - Enroll an iOS Device in Mobile Device Management (AirWatch)
- KB00015306 - How to Remove Your Mobile Device from MDM
- KB00014245 - How to Restart MDM on iOS and Android
- KB00012690 - How to Clear Your Cache and Cookies
- KB00012249 - How to Install Stanford Whole Disk Encryption for Mac
- KB00014895 - How to Change the Number of Devices You Report in "Am I Encrypted?" (AMIE)
- KB00015171 - How to Purchase an Adobe Acrobat Pro License for a SoM Computer
- Report a Missing Device
If a device you use for Stanford work is lost or stolen, you must take immediate action.
- Am I Encrypted? (AMIE)
View your attestation and security policy compliance information.
Know if your devices are registered and compliant.
- Office of Facilities Planning and Management
Submit a facilities work order request.
- Land Buildings and Real Estate
Submit a work order request for Stanford Redwood City.
- Services and Support Portal
Get help with finance and payroll questions, University IT-related support, and facilities issues.
- AirWatch for Dual Affiliates
Learn how to add the SHC and SCH email profiles in the AirWatch Self-Service Portal.
- Service Alerts
Find out about service interruptions and report issues that aren't listed.