Veronique Martin is an experienced researcher and project manager. She holds a PhD in Cell Biology and an MSc in Public Health. She has over 10 years' experience in research and over 8 year's experience working as a medical writer and project manager for pharmaceutical consultancies. Prior to joining Stanford, she worked at the Palo Alto Medical Foundation Research Institute evaluating care delivery, and supporting healthcare management and decision making using mixed-methods studies. She was previously the lead for a antimicrobial resistance surveillance project in the UK and Ireland. She is interested in health systems research in particular primary care, physician well-being, women’s health, quality improvement and healthcare delivery. She joined the Primary Care and Population Health Department as a Mixed Method Researcher in September 2019.

Education & Certifications

  • MSc, University of the West of England, United Kingdom, Public Health (2017)
  • PhD, Oxford Brookes University, United Kingdom, Cell Biology (2005)
  • MRes, Université de Strasbourg, France, Molecular and Cellular Biology (1998)
  • BSc, Université de Strasbourg, France, Biochemistry (1997)


All Publications

  • Frontline Perspectives on Physician Burnout and Strategies to Improve Well-Being: Interviews with Physicians and Health System Leaders JOURNAL OF GENERAL INTERNAL MEDICINE Dillon, E. C., Tai-Seale, M., Meehan, A., Martin, V., Nordgren, R., Lee, T., Nauenberg, T., Frosch, D. L. 2019


    Nationally over 50% of physicians report symptoms of burnout.To understand the perspectives of health system leaders and frontline physicians on contributors to physician burnout and strategies to improve well-being.We conducted in-depth interviews with health system leaders and frontline physicians at a large, predominantly fee-for-service, multispecialty group practice with approximately 1300 physicians.The 17 participants included 15 physicians, (12 Internal Medicine and Family Medicine physicians and 3 from other specialties), 11 individuals in leadership roles, and 11 women.Interviews included a review of factors associated with burnout at the organization, asking participants which factors they believed contributed to burnout, questions about experiences of burnout, and what specific changes would improve well-being.All 17 participants agreed that organizational factors were key contributors to burnout, while only 9 mentioned the salience of individual factors: "It does not matter how resilient or positive you are, the work environment, especially in primary care will eventually be a problem." An increasing workload associated with the electronic health record (EHR) and a culture focused on productivity were cited as contributing to burnout, especially among physicians in Internal Medicine and Family Medicine (primary care) departments. Physicians in primary care, women, and leaders described multiple barriers to well-being. Participants described responding to increased workloads by reducing clinical work hours. Participants suggested reducing and compensating EHR work, expanding care teams/support staff, reducing use of metrics, providing more support to leaders, changing the business model, and increasing positivity and collegiality, as essential to improving well-being.Interviews reveal a variety of interacting factors contributing to physician burnout. Reducing clinical work hours has become a coping strategy. Changes recommended to improve physician well-being include increasing support staff, reducing EHR workload, changing revenue generation and compensation approaches, and shifting organizational culture to place more value on physician wellness.

    View details for DOI 10.1007/s11606-019-05381-0

    View details for Web of Science ID 000492940600003

    View details for PubMedID 31659668

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