Latest information on COVID-19


2022 Winter Closure Update

The Veterinary Service Center will be operating under minimal staffing levels during the winter closure, December 21, 2022 through January 3, 2023.

All VSC Administrative Offices will be closed beginning at 4:00 pm on Tuesday, December 20, 2022 and re-opening on Wednesday, January 4, 2023 at 7:00 am. 

Click here for information regarding Orders, Imports, and Transfers during the Winter Closure.

CMP-RAF Shuttle Service: The VSC shuttle service between CMP and RAF will be available during winter closure, December 21, 2022, through January 3, 2023.

Diagnostic Laboratory will be closed beginning 12:00 pm on Tuesday, December 20, 2022, and re-opening on Wednesday, January 4, 2023. 

  • STAT clinical or research testing emergencies or possible storage strategies: Please contact Roberta Moorhead.

Transnetyx shipping days will be:

  • RAF/CMP TAG center pick-ups will be at 2:30 pm on on
    • Monday, December 19th
    • Thursday, December 22nd
    • Tuesday, December 27th
    • Thursday, December 29th
    • Tuesday, January 3rd
    • Thursday, January 5th
  • Arastradero – This TAG center will not have any pick-ups during the holiday closure. Please bring your well plates to RAF or CMP TAG centers. 

Veterinary or Facility Emergencies: For veterinary or facility emergencies during this period call 650-723-4408.

VSC Pharmacy: Please submit all pharmacy requests by Friday, December 9th or expedited pharmacy requests by Tuesday, December 13th. All requests submitted after December 9th will be processed the week of January 4th and available for pick up the following week unless otherwise communicated.

As a reminder, scientists are responsible for monitoring experimental animals and weaning pups as required by the APLAC Guidelines for Housing and Weaning Mice and Rats during the winter closure.

If your lab needs assistance with weaning rodents, please complete the VSC Breeding Colony Management Request form no later than Wednesday, December 14th, 2022 to contract for weaning services. If you do not contract with the VSC Breeding and Colony Management team and rodents are not weaned per the APLAC Guidelines for Housing and Weaning of mice, the VSC will proceed with weaning of animals, and you will be assessed the Over-Crowding per Cage Fee.

Normal VSC staffing levels and hours of operation will resume Wednesday, January 4, 2023.


NCB AALAS Awardees - 2022

Frank Borge (left)
Ancillary Personnel of the Year


Ben Franco (right)
Research Personnel of the Year

Contact Us

VSC Operations

Do you have a general question about the status of VSC operations or need answers to something you are having trouble finding on the VSC website?   


Submit a ServiceNow (HelpSU) ticket if you have any questions about animal ordering, transfers, access, or need to inquire status updates on any AnimalTrax services.  

  • In your request, please enter as much information as possible, like protocol number, location, or barcode numbers.
  • One of our staff will get back to you within 1-2 business days, excluding Stanford Holidays. 

Business Hours

Monday - Friday 7:00AM - 4:00PM

Main Number: (650) 723-3876

Our offices will be closed on all University holidays

Animal Health/Facility Emergencies

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