Clinical Focus

  • Internal Medicine

Academic Appointments

Professional Education

  • Medical Education:New York Medical College Registrar (1996) NY
  • Fellowship, Robert Wood Johnson Clinical Scholars, Health Services (2003)
  • MSHS, University of California, Los Angeles, Health Services Research (2003)
  • Residency:Stanford University GME (2000) CA
  • Residency:Stanford University GME (1999) CA
  • Board Certification: Internal Medicine, American Board of Internal Medicine (1999)
  • Internship:Stanford University School of Medicine - Office of Graduate Affairs - Postdoctoral Affairs (1997) CA

Research & Scholarship


  • FASTER-- Faster Treatment of Stroke Through Early Recognition, Stanford University (9/15/2016)

    Developing and testing a "psychologically smart" educational intervention to help people at high risk for stroke recognize symptoms and call 911 faster. Pilot testing will occur in community pharmacy locations in Southern California.


    Orange County Calilfornia


All Publications

  • Opportunities to Improve the Value of Outpatient Surgical Care AMERICAN JOURNAL OF MANAGED CARE Erhun, F., Malcolm, E., Kalani, M., Brayton, K., Nguyen, C., Asch, S. M., Platchek, T., Milstein, A. 2016; 22 (9): E329-?


    Nearly 57 million outpatient surgeries-invasive procedures performed on an outpatient basis in hospital outpatient departments (HOPDs) or ambulatory surgery centers (ASCs)-produced annually in the United States account for roughly 7% of healthcare expenditures. Although moving inpatient surgeries to outpatient settings has lowered the cost of care, substantial opportunities to improve the value of outpatient surgery remain. To exploit these remaining opportunities, we composed an evidence-based care delivery composite for national discussion and pilot testing.Evidence-based care delivery composite.We synthesized peer-reviewed publications describing efforts to improve the value of outpatient surgical care, interviewed patients and clinicians to understand their most deeply felt discontents, reviewed potentially relevant emerging science and technology, and observed surgeries at healthcare organizations nominated by researchers as exemplars of efficiency and effectiveness. Primed by this information, we iterated potential new designs utilizing criticism from practicing clinicians, health services researchers, and healthcare managers.We found that 3 opportunities are most likely to improve value: 1) maximizing the appropriate use of surgeries via decision aids, clinical decision support, and a remote surgical coach for physicians considering a surgical referral; 2) safely shifting surgeries from HOPDs to high-volume, multi-specialty ASCs where costs are much lower; and 3) standardizing processes in ASCs from referral to recovery.Extrapolation based on published studies of the effects of each component suggests that the proposed 3-part composite may lower annual national outpatient surgical spending by as much as one-fifth, while maintaining or improving outcomes and the care experience for patients and clinicians. Pilot testing and evaluation will allow refinement of this composite.

    View details for Web of Science ID 000384740300004

    View details for PubMedID 27662397

  • Better health, less spending: Redesigning the transition from pediatric to adult healthcare for youth with chronic illness. Healthcare (Amsterdam, Netherlands) Vaks, Y., Bensen, R., Steidtmann, D., Wang, T. D., Platchek, T. S., Zulman, D. M., Malcolm, E., Milstein, A. 2016; 4 (1): 57-68


    Adolescents and young adults (AYA) with serious chronic illnesses face costly and dangerous gaps in care as they transition from pediatric to adult health systems. New, financially sustainable approaches to transition are needed to close these gaps. We designed a new transition model for adolescents and young adults with a variety of serious chronic conditions. Our explicit goal was to build a model that would improve the value of care for youth 15-25 years of age undergoing this transition. The design process incorporated a review, analysis, and synthesis of relevant clinical and health services research; stakeholder interviews; and observations of high-performing healthcare systems. We identified three major categories of solutions for a safer and lower cost transition to adult care: (1) building and supporting self-management during the critical transition; (2) engaging receiving care; and (3) providing checklist-driven guide services during the transition. We propose that implementation of a program with these interventions would have a positive impact on all three domains of the triple aim - improving health, improving the experience of care, and reducing per capita healthcare cost. The transition model provides a general framework as well as suggestions for specific interventions. Pilot tests to assess the model's ease of implementation, clinical effects, and financial impact are currently underway.

    View details for DOI 10.1016/j.hjdsi.2015.09.001

    View details for PubMedID 27001100

  • Study protocol: transforming outcomes for patients through medical home evaluation and redesign: a cluster randomized controlled trial to test high value elements for patient-centered medical homes versus quality improvement IMPLEMENTATION SCIENCE Dorr, D. A., McConnell, K. J., Williams, M. P., Gray, K. A., Wagner, J., Fagnan, L. J., Malcolm, E. 2015; 10
  • Emergency department visits for asthma: the role of frequent symptoms and delay in care ANNALS OF ALLERGY ASTHMA & IMMUNOLOGY Meng, Y. Y., Babey, S. H., Brown, E. R., Malcolm, E., Chawla, N., Lim, Y. W. 2006; 96 (2): 291-297


    Use of the emergency department (ED) for asthma care is a costly form of health care that is largely preventable. However, little is known about how to reduce the number of people using the ED for asthma care.To identify modifiable factors related to ED visits for asthma among a diverse nonelderly adult population.This study used cross-sectional data from the 2001 California Health Interview Survey. A total of 4,359 adult respondents ages 18 to 64 years who reported being diagnosed as having asthma and experiencing symptoms in the past year were included. Any ED visits due to asthma in the previous 12 months among all nonelderly respondents with asthma, with stratification by those with daily or weekly symptoms and with less frequent symptoms, were examined.Adults with daily or weekly asthma symptoms, with fair or poor health status, and who delayed care for asthma because of cost or insurance issues were more likely to visit the ED for asthma. Stratification of the study population into those with daily or weekly symptoms and those with less frequent symptoms revealed that delay in care due to cost or insurance issues and fair or poor health status remained significant for both groups. Latinos and women were more likely to visit the ED in the severe asthma group, whereas Asian, African American, and uninsured adults were more likely to visit the ED in the group with less severe asthma.Results suggest that to prevent ED visits for asthma, it is important to control asthma symptoms. However, it is equally if not more important to reduce delays in receiving asthma care.

    View details for Web of Science ID 000235560800009

    View details for PubMedID 16498850

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