Planned Utility Shutdowns/Outages
If you are a Contractor or Project Manager and need to shut off a utility in order to preform work, you are required to submit an online Utility Shutdown Request form. This form is routed to key SOM Operations and Maintenance (O&M) staff who will attempt to accommodate the requested dates. A new date may be suggested, depending on the needs of the occupants. O&M staff will contact you to confirm details.
Utility Shutdown Procedure
- Contractor submits Utility Shutdown Request (USR) via OFPM website:
- 7-day notice required for small utility shutdowns, only sections of the building are affected.
- 14-day notice is required for major utility shutdowns where entire building is affected, includes server rooms.
- USR is received by recipients on list. Project Manager approves and coordinates with O&M and contractor(s) to investigate impact of shutdown to building(s).
- The SoM Project Manager sends out general “Pre-Notification Notice” informing building occupants of upcoming planned interruption in services "Pre-Notification Notice" which includes suggested date(s), time frame and general location information. Building occupants are encouraged to respond if the suggested date and time does not work for them.
- If necessary, O&M and/or the Project Manager meets directly with the department and end users affected by the shutdown, including MED IRT and occupants who have expressed concerns or who may need to support, (i.e., generator, extension cords, backup power, cooling, etc.)
- Once concerns are addressed, "Official Notice of Utility Shutdown" is sent out with appropriate advance notice.
- O&M shuts down utilities per shutdown notice.
- Contractor performs work. If OSHPD project, IOR and O&M Staff should be present.
- Contractor notifies SoM Chief Engineer and Project Manager when work is complete and ready for utilities to be restored.
- If work will exceed the timeframe identified in "Official Notice of Utility Shutdown," contractor must contact the SoM Chief Engineer and Project Manager, who will then send an email notification of the extended outage.
- O&M returns the utility back to normal operating conditions and confirms restoration of functionality throughout the building. O&M sends out "Official Notice" of utility restoration.