Remove Auto-forwarding of Stanford email


To prevent Stanford Medicine confidential data from being outside of Stanford Medicine’s security controls, School of Medicine policy will restrict auto-forwarding of email by individuals who attest Yes to AMIE that they may access or receive High Risk data.  After November 17, these email accounts will be technically prevented from automatically forwarding outside of Stanford Medicine.

Why is this necessary?

Automatic mail forwarding eliminates the opportunity for you to determine whether it is appropriate for a received message to go to the forwarding address.  You also do not have control over who sends you mail and if a message does have sensitive data, automatically forwarding the message could pose a security risk.  In the event of a breach or other compromise of the data on a non-Stanford mail system, Stanford has no access or controls in place to protect your mail.  

How Do I Remove My Auto-Forwarding?

First, identify the current configuration:

  1. From Accounts.Stanford.EDU, select Manage
  2. Select the tab on the next page for Email
  3. The option for Forward email should list beneath it the address to which your email is being delivered.

If this shows a non-Stanford address, please proceed with the instructions below for Stanford Accounts
If this shows only your mailbox, please review the Webmail Auto-Forwarding and Custom Rules below.

If auto-forwarding is configured in your local mail application, please remove it from within the application.




If you need assistance, contact the TDS Service Desk:

Call 650-725-8000 Monday – Friday, 7:00 a.m. – 5:00 p.m.

Submit a ticket (

Schedule an in-person appointment at, Monday–Friday, 8:00 a.m. – 5:00 p.m.