Backup with Code 42

School of Medicine faculty, staff & students can use Code42 (formerly CrashPlan) on Mac and Windows computers for no charge.

For more information, click here to visit the University IT Services page on Code42. 

For technical assistance, please reach out the the TDS Service Desk at 650-725-8000 (ext 5-8000).


Choose the installation instructions for your device below.

Installing Code42/CrashPlan on your Mac

NOTE: macOS 10.14+ users MUST provide the Code42 application with Full Disk Access. Failure to provide this access will prevent important files (Desktop, Documents, Download folders and more) from being backed up.  Instructions below. 

1. Using the Mac Installer link below, download and launch the Code42 installer

2. Double click on Install Code42

3. Once the installer is launched, click Continue. On the following screen, select Install

Note: You will be prompted to enter your local computer username and password to complete the installation.

Once the Code42 app has completed installation, you will be required to log in to initiate your back up. 

To provide the Code42/Crashplan app with Full Disk Access (failure to do this will result in your data NOT being backed-up!): 

1. Open Apple System Preferences.

2. Open Security & Privacy.

3. Select the Privacy tab.

4. If privacy settings are locked:

    4a. Click the lock icon in the lower-left corner.

    4b. Enter your device password.

    4c. Click Unlock.

5. In the left pane, select Full Disk Access.

6. In the right pane, click the + icon.

7. Navigate to Applications > Code42.

8. Click Open.
The following message appears: "Code42" will not have Full Disk Access until it is quit.

9. Click Quit Now.

Logging into Code42

If you are a new Code42/CrashPlan user, you will need to call the TDS Service Desk (650-725-8000) to have your account created.

Login information:

Username: (Do NOT use your preferred alias or email)

Server address:

1. Complete the username and server address fields as per the information above and click Continue


2. You will be redirected to Stanford's single-sign on (SSO) page to sign in using your SUNet ID credentials.