Stanford Medicine Process Excellence: June 2020

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With fiscal year-end just around the corner, many of you have started to think about creating goals for FY21. Process Excellence is here to help. In addition to the SMART goal framework found below, we have a brand-new online course on setting goals available.  Click here for more info.       

When it comes to writing goals, be SMART
Writing goals that avoid ambiguity, energize your team, and make a clear connection between your work and your department's mission isn't easy. SMART is a framework you can use to create meaningful & effective goals. Click here for a printable version of the framework.

SMART goals are:

S | Specific

Outcomes to be delivered are clearly defined. Everyone working on the goal knows exactly what's expected. Customers know exactly what they're getting.

M | Measurable

The team has defined clear and trackable criteria for success and is able to demonstrate that they have achieved the goal. The team has documented where they are now, and where they want to be.

A | Attainable

Even if they're not sure how to do it, the team believes it is possible to achieve the goal given the deadline & the team's resources and bandwidth.

R | Relevant

The goal is applicable to all members of the team, is aligned with the department's mission, and adds value to customers.

T | Time Bound

The team has clearly stated when the goal will be completed.
Want to learn more about creating great goals?  Process Excellence has created an online course available free to all SoM staff. 
Click here to request information or enrollment.

Process Excellence VLog: Episode #1

Kathleen Thompson, Executive Director of RMG talks to James Ramos about what Process Excellence means to her and her team, especially through remote work.

Ready To Tackle An Improvement Idea? Schedule a "VIE"

We're excited to introduce the Process Excellence VIE (Virtual Improvement Event). A VIE is a highly-targeted workshop that allows a team to create a comprehensive improvement plan for a critical process without a huge time commitment. Unlike some of our other workshops, a VIE takes place over Zoom in three-four 2 hour sessions spread out over a couple of weeks
Get VIE Info
Want to learn more about how the Process Excellence team can support your team's success?
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