Publications
– Social Science & MedicineAn absence of accountability: Evidence of employers’ failure to measure and manage employee health benefits administration
A collaboration of CERC’s Sara Singer and Meg Nikolov, along with GSB’s Jeff Pfeffer, this paper reveals US employers’ failure to manage employee health benefits administration
– Stanford Medicine: Clinical Excellence Research CenterHOSPITALS SUING PATIENTS: The Rise of Stealth Intermediaries
A major new study uncovers aggressive and questionable tactics by Colorado hospitals to collect patient debt, which now accounts for 60% of all bankruptcies.
– Nature Digital MedicineArtificial intelligence tools in supporting healthcare professionals for tailored patient care
From Jonathan Chen and a team of researchers, this paper assesses clinicians’ perceptions of potential AI tools that could provide tailored patient care. For this paper, they focused on diabetes patients.
– American Heart JournalThe Federal Trade Commission investigation of pharmaceutical benefit managers
The FTC report of pharmaceutical benefit managers raises red flags about their role in negotiating drug prices and availability, according to this policy perspective coauthored by Kevin Schulman.
– Health AffairsFrom Laggard To Leader: Why Health Care In The United States Is Failing, And How To Fix It | Health Affairs Journal
To transform the US system will require action by government, as well as by health systems and payers, guided by design principles, writes CERC’s Arnold Milstein and team in this viewpoint article.
– JAMA NetworkEmphasis on Financial vs Nonfinancial Criteria in Employer Benefits’ Measurements
In this study led by Sara Singer, researchers found employers focus more on financial than nonfinancial performance dimensions in both decision-making and measurement
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