CERC Team - Staff
Emily joined the CERC team in 2023 as an Administrative Coordinator. She provides support for Dr. Kevin Schulman and Dr. Sara Singer. More
Previously, she worked as a Student Assistant for Enterprise Risk Management at San Francisco State University and as a Research Assistant within the Department of Speech Language and Hearing Sciences on campus where she received her Bachelor of Science in Speech Language Pathology.
Heather joined the CERC team in 2021 and provides administrative support to Dr. Arnie Milstein. Prior to CERC, More Heather worked in management consulting in San Francisco for 14+ years, after moving to the Bay Area from Hawaii in 2000. When Heather is not working with the CERC team, she spends her free time chasing after her dogs and relaxing under forest canopies.
Tatiana joined the CERC team in November 2022 as the Associate Director of Admissions More
& Administration for the Master of Science in Clinical Informatics Management (MCiM) program.
Prior to joining CERC, Tatiana was with San Francisco State University as the Associate Director for Graduate Enrollment and Recruitment focusing in diversified and inclusive admissions for almost a decade. She has extensive experience managing programs and with e-Discovery legal and technical project management. Tatiana received a Bachelor of Sciences in Business Administration from ESAG-UDESC in Brazil, and an MBA from SF State with emphasis in Sustainability and Project Management. She was born and grew up in Brazil and currently lives in San Francisco, CA with her husband and two daughters.
Dr. Meg Nikolov joined CERC in July 2022 as Senior Manager of Quantitative Analysis. Prior to CERC, Meg led the Technical Consulting and Advanced More Analytics team, National Market Research at Kaiser Permanente, where her work focused on access to care, in general and for mental health in particular, and on telehealth during the COVID-19 pandemic.
Prior to relocating to the West Coast, Meg was Assistant Professor in the Math Department at the United States Naval Academy. At the Naval Academy, Meg coordinated and taught the statistics and probability courses, co-taught the capstone research course in quantitative economics, advised student research projects, and collaborated with faculty on interdisciplinary research. Meg continues to collaborate on research exploring gender and racial bias in professional performance evaluations.
Meg received her Bachelor of Science in Statistics and Biometry from Cornell University and her PhD in Biostatistics from Harvard T.H. Chan School of Public Health.
Veronica joined the CERC team in September 2018 as an Administrative Associate to Drs. Kevin Schulman and More Nirav Shah. She has recently transitioned into the role of Education Program Specialist for the Master of Science in Clinical Informatics Management (MCiM) program. Currently, she supports the course content, bulletin, and Mentorship program workflow for the MCiM program. Veronica received her Bachelor of Science in Neuroscience and Biology with an emphasis in Biomedical Sciences from Santa Clara University.
Susan joined the CERC team in October 2016 as the team’s Administrative Associate to support Dr. Arnold Milstein. She now plays a critical More role by providing operational support to CERC management and special projects. She ensures administrative functions run smoothly and transparently. Susan received her Bachelor of Arts degree from the University of California at Santa Barbara.
As the Financial Specialist, Amy Chen handles the financial management for the Center, enabling the attainment of More
budgetary, strategic, and solvency objectives.
Prior to CERC, Amy was with the Stanford School of Medicine Educational Programs & Services. She also has extensive financial reporting and management experience in the private sector, including as the Manager of Financial Reporting for Clorox, Safeway, and Formfactor. Amy received her Bachelor of Science degree in Business Administration with a dual concentration in accounting and finance from Georgetown University.
Laurie Flynn is a writer and editor who writes about CERC research and activities. A former tech journalist, More
Laurie held various editorial positions at newspapers, online publications, and specialty magazines, covering the rise of the dot com era for The New York Times, nytimes.com, and the San Jose Mercury News. Though a Californian at heart, Laurie recently spent several years in Savannah, Georgia, where she worked as a consultant to nonfiction book authors, taught adult ed, and learned to shrimp. Her favorite editorial collaboration is a forthcoming book about the health impact of loneliness. Laurie lives with her family in San Rafael, Ca., and writes about California politics and culture for Alta Magazine.
Lisa joined the CERC team in June 2021 as an Administrative Associate to Dr. Kevin Schulman and as the More
Prior to joining CERC, Lisa has worked in Clinical IT, Health Information Management, Case Management and Clinical Social Work within The Oregon Clinic and Lucile Packard Children’s Hospital at Stanford. Lisa received her Bachelor of Science degree in Child and Family Studies from Louisiana State University.
As the Director of Operations, Jennifer Scott manages the administrative staff overseeing operations for the Center More including, strategic planning, program development, financial management, and human resource management to ensure business standards and objectives are met. Prior to CERC, Jennifer was with the University of Washington School of Dentistry RIDE program, focused on training dentists for practice in rural and underserved communities throughout the Pacific Northwest. She also has extensive management experience as the Director of Merchandising for Starbucks Coffee Company. Jennifer received her Bachelor of Arts degree in Social Welfare/Psychology with an emphasis in Public Health from the University of California Berkeley.
