CERC Team - Staff


Ali Al-Rajhi, PhD, MPH

Research Project Manager

Dr. Ali Al-Rajhi has developed experience leading cross-functional teams in conducting clinical trials and publishing



healthcare policy and systematic reviews. Dr. Al-Rajhi has worked in the fields of ophthalmology with the American Academy of Ophthalmology; and at the Stanford Center for Clinical Research (SCCR) overseeing trials in gastroenterology and hepatology. His interest is at the crossroads of data science and healthcare, where he currently splits his time with Stanford’s Clinical Excellence Research Center (CERC) and Stanford Partnership in AI-Assisted Care (PAC).



Laurie Flynn

Communications Manager

Laurie Flynn is a writer and editor who writes about CERC research and activities. A former tech journalist, 


Laurie held various editorial positions at newspapers, online publications, and specialty magazines, covering the rise of the dot com era for The New York Times, nytimes.com, and the San Jose Mercury News. Though a Californian at heart, Laurie recently spent several years in Savannah, Georgia, where she worked as a consultant to nonfiction book authors, taught adult ed, and learned to shrimp. Her favorite editorial collaboration is a forthcoming book about the health impact of loneliness. Laurie lives with her family in San Rafael, Ca., and writes about California politics and culture for Alta Magazine.



Adam Jauregui

Data Analyst

Adam Jauregui is the Data Analyst at CERC. He holds a BA in Mathematics from Fresno State and an MS in Biostatistics 


from CSU East Bay. Prior to joining the team, he analyzed epidemiology research involving HIV in South Africa with Vitalant Research Institute and UC San Francisco. Now at CERC, he hopes to use his statistical programming knowledge to find and lower the cost the of effective health care delivery



Shrinidhi Lakshmikanth 

PAC Data Engineer

Interested in Machine Learning / Deep Learning. Working on cloud infrastructure for data collection.

Jennifer Scott

Director of Operations

As the Director of Operations, Jennifer Scott manages the administrative staff overseeing operations for the Center


including, strategic planning, program development, financial management, and human resource management to ensure business standards and objectives are met. Prior to CERC, Jennifer was with the University of Washington School of Dentistry RIDE program, focused on training dentists for practice in rural and underserved communities throughout the Pacific Northwest. She also has extensive management experience as the Director of Merchandising for Starbucks Coffee Company. Jennifer received her Bachelor of Arts degree in Social Welfare/Psychology with an emphasis in Public Health from the University of California Berkeley.



Susan Shum-Maxwell

Project Specialist

Susan Shum-Maxwell joined the CERC team in October 2016 as the team’s Administrative Associate.  She plays a critical


role by providing support to Dr. Milstein as well as general operational support to CERC management. She ensures administrative functions run smoothly and transparently. Susan came to CERC with a diverse background in administration work, most recently in Intellectual Property Law. Susan received her Bachelor of Arts degree in Speech and Hearing Sciences from the University of California at Santa Barbara.



Amy Chen

Financial Specialist

As the Financial Specialist, Amy Chen handles the financial management for the Center, enabling the attainment of budgetary, 


strategic, and solvency objectives. 
Prior to CERC, Amy was with the Stanford School of Medicine Educational Programs & Services.  She also has extensive financial reporting and management experience in the private sector, including as the Manager of Financial Reporting for Clorox, Safeway, and Formfactor.   Amy received her Bachelor of Science degree in Business Administration with a dual concentration in accounting and finance from Georgetown University.



Jill Glassman, MSW, PhD

Senior Manager of Quantitative Analysis

As Center Senior Manager of Quantitative Analysis, Dr. Jill Glassman is happy to serve as the new biostatistician at CERC. 


She also serves as Research Steward for multiple ongoing CERC projects, ensuring their scientific integrity. Previously she was statistician and co-investigator on evaluations of multi-component, evidence-based health risk prevention programs, including many school-based programs, at the nonprofit organization ETR (Education, Training and Research). These evaluations employed group-randomized, quasi-experimental and observational study designs. Dr. Glassman has led several grants to study how to improve self-report outcome measures and how to identify more nuanced risk classes for trials of prevention interventions with youth, with a focus on teen pregnancy and HIV/STI prevention. Prior to joining ETR, Dr. Glassman worked at Columbia University School of Social Work with Dr. Steven Schinke in the field of drug and alcohol use prevention in youth. During this time she also conducted clinical social work with victims of traumatic events such as sexual assault. Prior to her work at Columbia Dr. Glassman worked at Memorial Sloan-Kettering Cancer Center as a biostatistician, where she first became interested in psychosocial and quality of life outcomes within a healthcare setting. She received her PhD in statistics from Northwestern University and her MSW from Columbia University.


Sara Kelly

Research Project Manager

As the CERC Research Project Manager, Sara works with Partnership in AI-Assisted Care (PAC) projects and Bright Spots Research.

Zoë Richardson

Assistant Director, MCiM

As the program manager of the Master of Science in Clinical Informatics Management (MCiM) program, Zoë Richardson supports 


all administrative and program planning workflow for this unique MS program at Stanford Medicine.  Prior to CERC, she was an intern at the Palo Alto Medical Foundation (PAMF) in their Lean Promotion Office. During her time at PAMF she gained experience in internal consulting to improve care quality, supporting lean improvement events, and coaching front line staff through improvement efforts. Zoe holds her Bachelors in Health Science with a concentration in hospital administration, and a minor in business administration from California State University, Chico.



Veronica Schulte

Education Program Specialist, MCiM


Tracy Terada

Office Manager