Education & Training

The Serious Illness Care Program offers a 3-hour communication skills training.

We address the gap in clinician proficiency to have high quality advance care planning conversations with patients that have a serious illness. Our 3-hour communication skills training teaches how to conduct advance care planning (ACP) discussions using the Serious Illness Conversation Guide. The small-group session includes didactics and skills practice with a standardized patient.

Types of participants

  • Physicians
  • Nurses
  • Advanced Practice Providers
  • Medical Students
  • Social Workers
  • Rehab Clinicians
  • Dietitians
  • Chaplains

Learning Objectives

To teach:

  • Components of the Serious Illness Conversation Guide
  • How to attend to patient and family emotional responses

To improve:

  • Communication skills employed in advance care planning discussions
  • Demonstrating empathy during these discussions
  • Assessing patient's illness understanding and preferences for information
  • Delivering prognostic information to patients
  • Exploring patient's goals and values for their care
  • Managing provider and patient anxiety in the discussion


For more information or to request a training consultation, please contact