Frequently Asked Questions

What is WELL for life?

WELL for Life is a new and exciting study to help us understand and improve wellbeing for everyone.

Why should I join WELL for life?

  • Unlock content to understand and improve your wellbeing
  • Enhance our knowledge of what contributes to and detracts from wellbeing
  • Compare your results with people like you
  • Help us understand wellbeing in your community
  • Contribute to our goal of 10,000 participants in the San Francisco Bay Area
  • Assist Stanford in creating interventions that can improve local and global health

What does WELL for Life hope to achieve?

Can I participate in this study?

If you are 18 years of age or older and live in the United States, you are eligible to participate.

How did you develop these surveys?

Stanford Prevention Research Center investigators conducted a study to explore people’s perspectives and priorities about wellbeing, and they have used this information to develop the questionnaires on this website. Our questions are designed to learn more about a wide array of factors that may impact health and wellbeing. 

What are you doing with my information?

Your answers to the survey are kept strictly confidential. Only researchers approved by WELL have access to your data and any identifying information has been removed. We never release any information about participants without their permission.

What other languages can I take the survey in?

We are working to translate the survey into Spanish and Mandarin. Currently the survey is only available in English.

Where did the initial funding for WELL for Life come from?

Foundational funding for the Stanford Wellness Living Laboratory (WELL) was generously provided by Amway via an unrestricted gift through the Nutrilite Health Institute Wellness Fund. 

How can I contact the team?

Email us at wellforlife@stanford.edu.

How can I help more?

You can help us meet our goal of 10,000 San Francisco Bay Area participants. Complete our survey and share the site with your friends and family. Each completed survey brings us closer to understanding what we can do to enhance wellbeing.

Can I donate to WELL for Life?

Yes. If you wish to make a financial contribution to WELL for Life research, contact our team at wellforlife@stanford.edu with the subject “Support WELL for Life”.  

I didn’t receive an activation email when I registered.

Try the following steps:

  1. Visit wellforlife.stanford.edu
  2. Click the “Join Us” button 
  3. Fill out the pre-registration form
  4. Check your email for the validation link

If you still encounter an issue, email us at wellforlife@stanford.edu.

The activation link doesn’t work.

Email us at wellforlife@stanford.edu.

My email is not recognized when I try to log in.

Try the following steps:

  1. Email us at wellforlife@stanford.edu so we can reset your account username.
  2. Check your email for the reset link that we will send you.
  3. Clear your browsing data/history from your browser.
  4. Copy and paste the link to your browser, it should take you to the registering process.  

Sections of the survey do not show up on my mobile device.

The WELL for Life site works best on a desktop or laptop computer. We are working on optimizing the site for mobile devices, but if you should encounter this issue, please try again on a computer.

I cannot reset my password.

Try the following steps:

  1. Visit wellforlife.stanford.edu and click on “Forgot Password?” link
  2. Enter the email you used when you first signed on to the WELL for Life portal then click “Next Step” button
  3. Select “Email me a password reset link” and click on “Forgot Password” button.
  4. Check your email account for the new mail from WELL for Life and click on the activation link in the email

 If you still encounter an issue, email us at wellforlife@stanford.edu.

I can’t enter information in the fill-in-the-blank sections.

The WELL For Life site works best on a desktop or laptop computer. We are working on optimizing the site for mobile devices, but if you should encounter this issue try again on a computer.

Can I change my survey answers?

Currently, you can only change the answers to a question before you move to the next page. Once you move to the next page you will be unable to change your answer. If you're not sure what answer to select, pick whatever answer is closest to your desired answer.  

 

Can I stop the survey and complete it later?

Yes. If you close the survey at any time the answers you have submitted on previous pages will be automatically saved. If you click the "Save and Close" button at the bottom of the page, the system will record all previous answers, as well as those made on the current page.