Telecommunications
Telephone Services and Equipment
Stanford Menlo Park is equipped with the next generation of communication service
with Stanford-provided Voice over Internet Protocol (VoIP) telephone service. With
VoIP telephone service, the signal that carries calls between your telephone
and Stanford's centralized voice switching equipment is in reality a data network.
That means your phone connection is part of the Stanford network instead of
being hooked into the wiring of the traditional Stanford telephone infrastructure.
VoIP Service Features
VoIP telephone service automatically includes most of the features currently
offered with non-VoIP phone service, as well as many new functions only available
with IP phones:
- Handsfree calling – allows you to use a built-in microphone and speaker instead of the handset or a headset
- Caller ID
- Call Waiting
- Call Forward
- Inbox/Outbox – logs of 10 most recent incoming and outgoing calls
- Personal Directory – for storing your personal phone numbers
- Ring Again
- Call Join -- allows you to create a 3-way conference between yourself and two callers already active or on hold on your telephone
- 3-way Conference
- Conference Six
There is a simple log-in procedure when starting up a Stanford VoIP
phone and with Stanford VoIP phone service, you can also log into any
VoIP phone on-campus and your calls will then ring on that phone. This
will be useful feature for staff working in the touchdown space, allowing
them to receive calls to their Stanford phone number while away from
their regular workspace.
For more detailed information on using Stanford VoIP telephone features,
settings and controls, see Stanford’s IT Services VoIP User Guide
-- http://voip.stanford.edu/userguide/
VoIP Phone Equipment
The 1140E IP phone will the standard telephone used at SMP. For
more information on the 1140E phone:
http://www.stanford.edu/services/voip/userguide/sets/ip_phone_1140E.html
The VoIP phone equipment works very much like the multi-line speakerphones
to which many Stanford users are accustomed.
Audio Conference Phones for Meeting Rooms
Each of the meeting rooms at SMP supports teleconferencing to enable
others to participate in meetings by phone. While the Large Conference
Room in the I-Building (I-237) has a built-in teleconferencing system
integrated with the audio-visual technology, the other meeting rooms
at SMP are equipped with VoIP audio conference phones similar to the “boomerang” phones
already used in many meeting rooms on campus.
For more information on SMP’s VoIP audio conference phones -- http://www.stanford.edu/services/voip/userguide/sets/ip_conferencephone_2033.html
Conference Calls
As with the traditional Stanford phone system, the SMP VoIP phones allow
three-way conference calls enabling staff at SMP to initiate and host
a phone conversation with two other callers at different locations.
http://www.stanford.edu/services/voip/userguide/3wayconference.html
In addition, we have established Conference Six service for all SMP
phones that expands the conference call capability up to six callers. http://www.stanford.edu/services/telephone/department/teleconferencing/confsix.html
For calls involving more than six participants, there are a variety
of outside teleconferencing services available including LINK Conference
Service, a vendor with whom Stanford IT Services has established a relationship
to provide advanced teleconferencing services to the Stanford community.
For
more information, see: http://www.stanford.edu/services/telephone/department/teleconferencing/advanced.html
