Issues List / FAQ

Contact Julia Tussing with additional issues or questions.

Issue Referred to Status/answer
WiFi on the shuttle (everywhere) Transportation This looks very probable
Security officer from SRI or Stanford? Transportation SRI
Will the shuttle be more frequent than the current service? Transportation Shuttle will run every 15 minutes to fountain
No parking: shuttle that keeps you going any time you want it – and with any amenity you want. Transportation Shuttle will run every 15 minutes to fountain
Correct ID mail delivery Transportation ID mail will be delivered to individual departments at SMP
Working with City of Menlo Park: shopping shuttle during lunch hour – Menlo Park / Safeway; other city services we might use Transportation In process
Secure environment  Transportation SRI security very dependable/tight; buildng manager will be stationed in lobby; card access timing up to us; option to require badges worn in plain sight.
Use library as drop-off/pick-up spot as it is open extended hours Transportation
Mail system is very fast: don’t lose a day due to distance Transportation Should not be a problem
WiFi on Caltrain & U-line (everywhere) Transportation
For people who ride Caltrain and can no longer use Margarite, is it possible to have a shuttle or van to transport people to and from the station? That may be too expensive to run all day, but perhaps it could meet trains during the morning and afternoon commute hours. Transportation Shuttle may make stops at MP caltrain station during commute hours
For people who ride bikes (either to and from Caltrain or for their entire commute) it would be helpful to have a shower available in the facility. Also, the building should have sufficient bike lockers -- the kind that the bike fits inside where it is protected from rain and from vandals. The shower and lockers will also encourage staff to bike to and from campus as a form of transportation rather than driving both directions. Transportation Shower available; bike lockers will be installed.
If you want to encourage cycling, provide a discount on rain gear at a local bike shop. Transportation
Pump available for bike tires Transportation
I'm sure there will be ways of getting to and from the med school campus. However, many people will also want to be on campus to take advantage of Stanford's excellent athletic facilities. Perhaps a van could be available to take all people interested in using those facilities at a set time every day. That way people can continue to take advantage of staff benefits without needing to drive and then find parking in the notoriously overcrowded lot. Transportation Shuttle proposal being analyzed
to encourage fewer people to drive on to campus, have a fleet of maintained bikes available for general use. Transportation Bike fleet has been approved
Staff on campus can participate in the guaranteed ride home program. I'd like to ensure that program continues to exist at the new location. Transportation This is in process
Traffic in Menlo Park is horrendous; getting in and out of that area is hard Transportation
What about car pooling and associated loops (add a loop to U-line to allow dropoff at SRI) Transportation
U-line add a stop where Marguerite could pick up and get to SRI? Transportation U-line Welch Rd drop off is near fountain pickup
Does the new location need a parking permit Transportation No
Guest parking enforcement by SRI? Transportation No
Free parking Transportation Yes
Can we keep our “go” passes and VTA Transportation Yes
What about if off campus and come to campus for meetings? How do you park on campus Transportation Specified offsite parking with sticker that can be checked out 
How do people off campus park on campus now?  Scratchers? Transportation Variety of ways, but usually "A" scratcher or hanger
Free shuttle from Caltrain goes to research park; one Marsh road/Willow Road, one to SUN Transportation
Company car with service vehicle sticker for emergency/ fast action campus parking; transferable service sticker (how much?) Transportation Rental fleet with off-site sticker
Coordinated Caltrain schedule with shuttle schedule Transportation Shuttle will run every 15 minutes to fountain
Shuttles to Palo Alto and Menlo Park train stations Transportation Shuttle may stop at MP station; PA station can use VTA to get to MP
Library services: able to get materials back and forth Transportation
On-demand courier Transportation Under consideration
 Loaner bikes and helmets, bike parking (where to store? Liability issues, helmets, training, lights?) Transportation Bike fleet approved; store in bike lockers; safety equipment will be included.
Loaner cars; or Enterprise rental (is there an office in MP?) Transportation rental fleet for business use will be trialled
Dedicated parking spaces for cars on campus Transportation Yes
Bicycle lane scooters: faster than bikes – Segways Transportation
Street legal golf carts Transportation Not a safe option, been considered before
Emergency transportation services: when immediate need to get to campus Transportation Shuttle will run every 15 minutes to fountain, or rental car
Back-and-forth ways: focused on people also coming from campus to SMP? Transportation
Will we retain our SoM ID badges and key card access for on-campus? Transportation Key card access will be as needed; IDs will be retained
Coordinating with time the Stanford Parking Permits need to be renewed; one-day scratches purchased by staff moving? Many of us travel to administrative centers (e.g., Serra Street) Transportation
Some people do not pay for parking now as they commute with others. Now the person I commute with may not qualify for the free carpool parking. Transportation We will be working with individuals with commuting issues.  Please contact Julia Tussing if you have a problem you do not know how to resolve.
What about security for people who work late Transportation No history of crime at SRI; card access will be required at night
Are we still going to be considered campus employees; University benefits policy requires “out of area” benefits if over 50 miles away? Joann – HRG   Transportation
911 or 286 building? Technology  911
How are meetings with those left behind envisioned?  Technology Training is being planned to help with personal organization, meeting strategies, etc.
Using laptops or other technology: who will pay for any new equipment? Technology Departments; currently no new equipment is required
Telephone or video conferencing Technology Exploring options
What about the 5-digit Stanford number? Technology We will retain the stanford numbers we currently have
What will our telephone options be? Cell phones for moving around a lot? Technology VoIP phone service; cell phone use will be up to individual departments
Ensuring cell phones work well at both locations – even better reception than today Technology Reception good at SMP, working on improving at SU hotelling area
Everyone using Sundial Technology
Sundial that knows the difference between locations (time difference for travel) Technology
Well-equipped conference rooms: conferencing, WiFi, LCD, etc. New location and on-campus. Technology Exploring options
More use of electronic delivery of documents – budgets, document sharing, etc. Technology Exploring options
Technology that works across the two sites; able to collaborate with departments. Technology Exploring options
Has the technology group looked at Sundial issue, factoring the travel time?   Technology
How much will the environment staying on campus help us, the transition, and how we work? Need change management on all sides. Steering
Any Stanford-provided services maintained and (ideally / appropriately) enhanced when we move. E.g., guaranteed ride home. Steering Commute Club membership and servcies and Eco/GoPass will be maintained at SMP
How will the new space be determined? 1-1? 50% up incentive? Steering Using standard guidelines for office space based on position level,  needs, availablility
For those groups supporting north campus, mid-site and campus – would this site remain? Steering This will be taken under consideration; subject to SRI willingness to extend lease
Some of us have facilities that would have to be constructed at the cost of thousands of dollars. Will accommodation be made for major equipment transplantation? Steering No groups with major equipment needs are being moved
Spaces for the file cabinets? Interior Standards Programmed in for each group
If hotelling space is shared, how will we protect privacy of personnel or other information? Campus Presence/Technology
Plenty of access to outside light & fresh air Interior Standards Tables outside for meeting or lunching, preservation of light from offices with translucent sidelights
Office configurations that inspire collaboration Interior Standards
Rainy days: lunchroom areas Interior Standards Programmed in to site
Hotel space in Menlo Park for campus visitors Interior Standards Programmed in to site
More smaller meeting rooms Interior Standards Programmed in to site
What about foreign born folks & secret research limitations at SRI? Julia We are outside the secure SRI area; not an issue.
H&S response time to events in our buildings is critical.  How can we keep response time fast when we move off campus? Campus Presence H&S will not be moving
Concern over H&S not being on site due to compliance issues-see letter Campus Presence H&S will not be moving
Will we still have access to everything we have now: e.g., areas for parties? Campus Presence Can still reserve rooms on campus, plenty of conference space at new facility
Will Visual Arts be delivering orders, or have pick-up site on campus? Campus Presence Visual Arts is now not moving
Staff with kids will be moving farther from daycare options that were chosen due to their proximity to campus. Quality daycare close to the new facility would be greatly appreciated. Amenities
Could there be any support for parents who might need to uproot their child care options? Amenities SU currently offers support through the WorkLife office
Showers?  Amenities Showers in 110, I-Building and gym
Workout room with showers, lockers, classes Amenities Basement of I-building
Access to HIP classes harder to get to. Amenities
Access to SRI dining room? Amenities No Access currently, but we are exploring this
Peet’s Coffee kiosk (free) Amenities
Good food Amenities Restaurant lists, take out lists, catering from SRI
Lactation room Amenities Yes, programmed into space
Yoga classes Amenities Available in Menlo Park, Burgess? Room in gym?
Access to Menlo Park pool Amenities
Having the burrito truck drive up to the building Amenities Okay with SRI, arrange with burrito truck
Access to Stanford Credit Union: ATM Amenities Programmed in to site
How to continue customer service so far away? Alt Work Each group will be considering this issue; customer service surveys may help
Another cost: lost efficiency; more staff needed for same level of service. Alt Work Technology and behavioral change and training will minimize efficiency loss