Issues List / FAQ
Contact Michele Tran with additional issues or questions.
| Issue | Referred to | Status/answer |
| WiFi on the shuttle (everywhere) | Transportation | This is available |
| Security officer from SRI or Stanford? | Transportation | Both |
| Will the shuttle be more frequent than the current service? | Transportation | Shuttle will run every 30 minutes to fountain |
| No parking: shuttle that keeps you going any time you want it – and with any amenity you want. | Transportation | Shuttle will run every 30 minutes to fountain |
| Correct ID mail delivery | Transportation | ID mail will be delivered to individual departments at SMP once a day. |
| Working with City of Menlo Park: shopping shuttle during lunch hour – Menlo Park / Safeway; other city services we might use | Transportation | In process |
| Secure environment | Transportation | SRI security very dependable/tight; buildng manager will be stationed in lobby; card access timing up to us; video surveillance |
| Use library as drop-off/pick-up spot as it is open extended hours | Transportation | |
| Mail system is very fast: don’t lose a day due to distance | Transportation | Is not a problem |
| WiFi on Caltrain & U-line (everywhere) | Transportation | |
| For people who ride Caltrain and can no longer use Margarite, is it possible to have a shuttle or van to transport people to and from the station? That may be too expensive to run all day, but perhaps it could meet trains during the morning and afternoon commute hours. | Transportation | Shuttle makes stops at MP caltrain station during commute hours |
| For people who ride bikes (either to and from Caltrain or for their entire commute) it would be helpful to have a shower available in the facility. Also, the building should have sufficient bike lockers -- the kind that the bike fits inside where it is protected from rain and from vandals. The shower and lockers will also encourage staff to bike to and from campus as a form of transportation rather than driving both directions. | Transportation | Shower available; bike lockers are installed. |
| If you want to encourage cycling, provide a discount on rain gear at a local bike shop. | Transportation | |
| Pump available for bike tires | Transportation | A pump is available in the mail room of the International building. Contact the Facilities Coordinator. |
| I'm sure there will be ways of getting to and from the med school campus. However, many people will also want to be on campus to take advantage of Stanford's excellent athletic facilities. Perhaps a van could be available to take all people interested in using those facilities at a set time every day. That way people can continue to take advantage of staff benefits without needing to drive and then find parking in the notoriously overcrowded lot. | Transportation | The marguerite shuttles are available once campus is reached via the SMP shuttle. |
| to encourage fewer people to drive on to campus, have a fleet of maintained bikes available for general use. | Transportation | The bike fleet consists of four bikes at SMP and one on campus. |
| Staff on campus can participate in the guaranteed ride home program. I'd like to ensure that program continues to exist at the new location. | Transportation | This is in process |
| Traffic in Menlo Park is horrendous; getting in and out of that area is hard | Transportation | |
| What about car pooling and associated loops (add a loop to U-line to allow dropoff at SRI) | Transportation | |
| U-line add a stop where Marguerite could pick up and get to SRI? | Transportation | U-line Welch Rd drop off is near fountain pickup |
| Does the new location need a parking permit | Transportation | No |
| Guest parking enforcement by SRI? | Transportation | Yes |
| Free parking | Transportation | Yes |
| Can we keep our “go” passes and VTA | Transportation | Yes |
| What about if off campus and come to campus for meetings? How do you park on campus | Transportation | The departments have dedicated parking permits for SMP employees. |
| How do people off campus park on campus now? Scratchers? | Transportation | Variety of ways, but usually "A" scratcher or hanger |
| Free shuttle from Caltrain goes to research park; one Marsh road/Willow Road, one to SUN | Transportation | |
| Company car with service vehicle sticker for emergency/ fast action campus parking; transferable service sticker (how much?) | Transportation | One rental car with off-site sticker and one SMP fleet vehicle with Stanford Service sticker is available. |
| Coordinated Caltrain schedule with shuttle schedule | Transportation | Shuttle will run every 30 minutes to fountain |
| Shuttles to Palo Alto and Menlo Park train stations | Transportation | Shuttle may stop at MP station; PA station can use VTA to get to MP |
| Library services: able to get materials back and forth | Transportation | |
| On-demand courier | Transportation | Under consideration |
| Loaner bikes and helmets, bike parking (where to store? Liability issues, helmets, training, lights?) | Transportation | Bike fleet approved; store in bike lockers; safety equipment will be included. |
| Loaner cars; or Enterprise rental (is there an office in MP?) | Transportation | rental fleet for business use will be trialled |
| Dedicated parking spaces for cars on campus | Transportation | Yes |
| Bicycle lane scooters: faster than bikes – Segways | Transportation | |
| Street legal golf carts | Transportation | Not a safe option, been considered before |
| Emergency transportation services: when immediate need to get to campus | Transportation | Shuttle will run every 30 minutes to fountain, or rental car |
| Back-and-forth ways: focused on people also coming from campus to SMP? | Transportation | |
| Will we retain our SoM ID badges and key card access for on-campus? | Transportation | Key card access will be as needed; IDs will be retained |
| Coordinating with time the Stanford Parking Permits need to be renewed; one-day scratches purchased by staff moving? Many of us travel to administrative centers (e.g., Serra Street) | Transportation | |
| Some people do not pay for parking now as they commute with others. Now the person I commute with may not qualify for the free carpool parking. | Transportation | |
| What about security for people who work late | Transportation | No history of crime at SRI; card access will be required at night and sercurity services will patrol during the evenings. |
| Are we still going to be considered campus employees; University benefits policy requires “out of area” benefits if over 50 miles away? | Transportation | Yes, we are still considered campus employees. |
| 911 or 286 building? | Technology | 911 |
| How are meetings with those left behind envisioned? | Technology | Training is being planned to help with personal organization, meeting strategies, etc. |
| Using laptops or other technology: who will pay for any new equipment? | Technology | Departments; currently no new equipment is required |
| Telephone or video conferencing | Technology | Both |
| What about the 5-digit Stanford number? | Technology | We will retain the stanford numbers we currently have |
| What will our telephone options be? Cell phones for moving around a lot? | Technology | VoIP phone service; cell phone use will be up to individual departments |
| Ensuring cell phones work well at both locations – even better reception than today | Technology | Reception is good at SMP, working on improving at SU hotelling areas |
| Is everyone using Zimbra? | Technology | Yes |
| Does Zimbra that know the difference between locations (time difference for travel)? | Technology | Yes |
| Well-equipped conference rooms: conferencing, WiFi, LCD, etc. New location and on-campus. | Technology | Yes |
| More use of electronic delivery of documents – budgets, document sharing, etc. | Technology | |
| Technology that works across the two sites; able to collaborate with departments. | Technology | |
| Has the technology group looked at Sundial issue, factoring the travel time? | Technology | |
| How much will the environment staying on campus help us, the transition, and how we work? Need change management on all sides. | Steering | |
| Any Stanford-provided services maintained and (ideally / appropriately) enhanced when we move. E.g., guaranteed ride home. | Steering | Commute Club membership and servcies and Eco/GoPass will be maintained at SMP |
| How will the new space be determined? 1-1? 50% up incentive? | Steering | Using standard guidelines for office space based on position level, needs, availablility |
| For those groups supporting north campus, mid-site and campus – would this site remain? | Steering | This will be taken under consideration; subject to SRI willingness to extend lease |
| Some of us have facilities that would have to be constructed at the cost of thousands of dollars. Will accommodation be made for major equipment transplantation? | Steering | No groups with major equipment needs are being moved |
| Spaces for the file cabinets? | Interior Standards | Programmed in for each group |
| If hotelling space is shared, how will we protect privacy of personnel or other information? | Campus Presence/Technology | |
| Plenty of access to outside light & fresh air | Interior Standards | Tables outside for meeting or lunching, preservation of light from offices with translucent sidelights |
| Office configurations that inspire collaboration | Interior Standards | |
| Rainy days: lunchroom areas | Interior Standards | Programmed in to site |
| Hotel space in Menlo Park for campus visitors | Interior Standards | Programmed in to site |
| More smaller meeting rooms | Interior Standards | Programmed in to site |
| What about foreign born folks & secret research limitations at SRI? | Julia | We are outside the secure SRI area; not an issue. |
| H&S response time to events in our buildings is critical. How can we keep response time fast when we move off campus? | Campus Presence | H&S will not be moving |
| Concern over H&S not being on site due to compliance issues-see letter | Campus Presence | H&S will not be moving |
| Will we still have access to everything we have now: e.g., areas for parties? | Campus Presence | Can still reserve rooms on campus, plenty of conference space at new facility |
| Will Visual Arts be delivering orders, or have pick-up site on campus? | Campus Presence | Visual Arts is now not moving |
| Staff with kids will be moving farther from daycare options that were chosen due to their proximity to campus. Quality daycare close to the new facility would be greatly appreciated. | Amenities | |
| Could there be any support for parents who might need to uproot their child care options? | Amenities | SU currently offers support through the WorkLife office |
| Showers? | Amenities | Showers in 110, I-Building and gym |
| Workout room with showers, lockers, classes | Amenities | Basement of I-building |
| Access to HIP classes harder to get to. | Amenities | |
| Access to SRI dining room? | Amenities | No Access currently, but we are exploring this |
| Peet’s Coffee kiosk (free) | Amenities | |
| Good food | Amenities | Restaurant lists, take out lists, catering from SRI |
| Lactation room | Amenities | Yes, programmed into space |
| Yoga classes | Amenities | Available in Menlo Park, Burgess? Room in gym? |
| Access to Menlo Park pool | Amenities | |
| Having the burrito truck drive up to the building | Amenities | Okay with SRI, arrange with burrito truck |
| Access to Stanford Credit Union: ATM | Amenities | Programmed in to site |
| How to continue customer service so far away? | Alt Work | Each group will be considering this issue; customer service surveys may help |
| Another cost: lost efficiency; more staff needed for same level of service. | Alt Work | Technology and behavioral change and training will minimize efficiency loss |
