Donald Barr
Publication Details
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Race/ethnicity and patient satisfaction. Using the appropriate method to test for perceived differences in care.
J Gen Intern Med. 2004; (9): 937-43
To determine whether an established patient satisfaction scale commonly used in the primary care setting is sufficiently sensitive to identify racial/ethnic differences in satisfaction that may exist; to compare a composite indicator of overall patient satisfaction with a 4-item satisfaction scale that measures only the quality of the direct physician-patient interaction.
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