New Study Seeks to Enhance Patient Experience and Foster Clinician Well-Being

Donna Zulman, MD, MS and Abraham Verghese, MD, MACP, are Principal Investigators on a new study supported by the Gordon & Betty Moore Foundation, entitled, “The Doctor is Here: Enhancing Clinical Care Through Presence.” The objective of the study is to develop and pilot test an intervention that shifts care from institutional procedure to clinical ritual grounded in scientific evidence and humanism, thereby enhancing patient experience, fostering clinician well-being, and supporting patient-centered, safe, and effective care.

Dr. Zulman is an assistant professor in the Division of Primary Care and Population Health at Stanford University, and an investigator at the Center for Innovation to Implementation (Ci2i) in the VA Palo Alto Health Care System. Dr. Zulman received her MD from the University of California, Los Angeles. After completing a residency in Internal Medicine at the University of Michigan, she received a Masters in Health and Health Care Research through the Robert Wood Johnson Clinical Scholars Program at the University of Michigan and the Ann Arbor VA. Her research focuses on improving health care delivery for patients with multiple chronic conditions and complex medical and social needs, and optimizing health-related technology to personalize care and improve outcomes for high-risk patients. Dr. Zulman is currently supported by a VA Health Services Research & Development Career Development Award. Her research about patient-provider priority concordance and the inclusion of complex, older adults in clinical trials has been featured in The New York Times.

Donna Zulman, MD, MS