Work Order and Estimate Flow Charts

The flow chart below outlines the current workflow process for work orders, both with and without an estimate. (Read a text-only version.)


Yellow outline


The yellow outline indicates an email notification is sent when this action is performed in the work order system


The person who submitted the request

Work Control

The person assessing the work request, usually the Service Desk staff


The PTA Approver

Work Groups

The Operations and Maintenance techs, the Project Team, and/or various Facilities Planning and Management staff