Information Resources & Technology (IRT)–

FAQs

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General FAQs

Where can I find images and SoM logos to use in my media?

There are several places. Check the Images and Logos page for a full listing.

How do I start a new project (website, blog, wiki, etc.)?

Just submit a Web Help Request and fill out the form. A web expert from IRT will contact you. This diagram shows what happens next.

What’s a sitemap?

A sitemap is list of all the pages in your website, organized in the way they are most useful. This is a written blueprint of your final website. It may also appear as a page in your website, with links to each page. It’s an easy way for a visitor to get a quick overview of everything in your website.

How can I create an online survey?

An online program called Qualtrics enables you to create online surveys:

How do I set up online registration for my university event?

“Reggie” enables you to create an online event registration form.

How do I get a profile on CAP?

If you are a SoM faculty, staff, or graduate student, you probably already have one. Check with your manager or advisor. Basic CAP profiles are automatically generated. If for some reason you really don’t have one (and you are a SoM faculty, staff, or graduate student), please submit a Web Help Request.

NOTE: You can invite other faculty, staff, and graduate students at Stanford into CAP. Unfortunately undergradutes, unpaid affiliates, and hospital employees cannot be invited at this time.

How do I use CAP?

It’s easy! Click Learn More to see the excellent CAP online help. For training resources, see
CAP Training.

What’s a “web author?”

Someone who has been trained to make changes to your website as needed. A web author uses either Contribute or Dreamweaver to edit a website.

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FAQs for Web Authors:

I’m a new web author. How do I get started?

Start by looking at these links:

Should I use Dreamweaver or Contribute to edit my site?

See Post-launch Publishing and Maintenance for guidance on using Dreamweaver or Contribute.

Where do I get Dreamweaver or Contribute?

See More Iinformation and Resources.

How can I get training for Dreamweaver or Contribute?

There are several ways:

What’s webDAV? How do I use it?

\WebDAV is the required, secure method for Stanford Medicine web-authors to access web sites. A SUNet ID is required to connect. For more info, see Set Up Your Site Definition.

I can’t get into my website to edit it. What should I do?

If you used to be able to access it, and suddenly cannot, try these things:

  1. Did you recently update your SUNet password? If so, that would also affect your Dreamweaver and Contribute logins. Try using your new password in your Dreamweaver/Contribute logins.
  2. Did you recently get a new computer? If so, you need to install your site definition file on your new computer. If you need help doing this, please submit a Web Help Request.
  3. Check your keyboard. Is your Caps Lock or Num Lock key on? If so, turn them off and try accessing your website again.
  4. Watch this video.

If you still need help, please submit a Web Help Request.

I forgot my user name/password. What should I do?

The user name/password to access your website is the same as your SUNet ID user name and password. If you forgot your SUNet ID, use this Stanford University Accounts page to reset your password.

How should I go about developing the content for my website?

Follow the steps in this Content Development Guide.

How can I subscribe to the web author’s email list?

Just go here and enter your email address:

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Web Editing FAQs:

Add a new page: How do I create a new page in my website?

Edit a page: How do I edit a page in my website?

Links: How do I add links in my web page content?

Left nav menu: How do I add the navigation links on the left side menu?

What are breadcrumbs?

"Breadcrumbs" are a trail of links near the top of your web page. They are called breadcrumbs because they lead the user back to the Home page. For example:

School of Medicine » Departments » Medicine » Oncology » Research

How do I create the breadcrumbs?

What is CSS?

Cascading Style Sheet. CSS is a list of attributes that you can apply to parts of your page (font-style, font-face, bullet, numbered, border, color, etc.). CSS attributes are defined and saved in a file that is attached to your web page. By using CSS, you can be consistent in the appearance of content across your website. Elements in a CSS file are sometimes described in a "style guide."

Where can I see a description of the CSS styles we use?

Banner (slide show): How can I change the banner slide show on my home page?

Calendars: How do I put a Zimbra or Seminars calendar on my website?

Please submit a Web Help Request for help creating an online calendar.

Downloadable documents: How can I add a document to a web page that visitors can download? (Word, PowerPoint, Excel, PDF, etc.)

Forms: How can I create an online form that users can fill out and automatically email to me?

Please submit a Web Help Request for help creating an online form.

Newswire: What is “newswire?” How can I add it to my web page?

Tables: How can I create a table on my web page?

Video: How can I add video?

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Miscellaneous FAQs:

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Stanford Medicine Resources:

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