If you have an Android phone or tablet, it may be compatible with Stanford's Mobile Device Management (MDM) software. MDM requires Android OS 4.0 or later, and does not operate on the Kindle Fire. See if your Android device is MDM compatible.
MDM automatically configures your device to be optimized for the Stanford environment—from email settings to security settings.
For more information about the service, visit our MDM page.
- For Step-by-Step Installation Instructions: Different Android devices will require slightly different steps to complete the process. Visit "Android MDM Installation" for complete instructions and tutorials.
- To Manage Your MDM Devices: From either another machine or your Android device, visit the "My Devices" page (mdm.stanford.edu)
After installation, a number of settings will be changed, including the following, which you have more direct control over:
- Go to Settings > Password to change your passcode. Stanford requires a 4-digit passcode, though some manufacturers already require more than that.
- MDM will automatically set your phone to lock after a certain period of inactivity, and require a passcode to re-awaken it. You can change that length of time in Settings.
- This feature activates the built-in hardware encryption for the device. The MDM installer will automatically trigger the request for encryption. It's a good idea to start this process when your phone has a mostly full battery and is plugged in and charging—and when you're not going to use the device for at least an hour.
Stanford also recommends that you take these steps on your own to further secure your Android device:
1. Put your name and contact info on your device
- If your device has been lost, having a contact number or email address will increase the likelihood that you will retrieve it. You can either affix a physical label to the outside of the device, or else customise your lock screen to display contact information: Just go to Settings > Location and security and select Show Owner info on lock screen.
2. Turn off carrier backups
- Your carrier may have an automated "restore" function that is on by default. We recommend, however, that you turn off this function so you can manage your own backup and restore process. Otherwise, if you wipe the device remotely because it's been lost or stolen, the carrier can restore your info.
- To turn off automatic carrier backups, go to Settings > Accounts and sync and under Manage Accounts, uncheck the carrier sync. In the same section, make sure your Google sync is turned on.
3. Back up your device
- To ensure the safety and integrity of your data, follow these instructions to back up your Android device. Don't "root" your phone (that is, enable administrative access to its file system) because it could be compromised later by a third party. MDM will not work on a phone that has been "rooted."
4. Install a "lost phone" app
- MDM will allow you to remotely wipe your phone—but what if you just want to find it? Here are two popular solutions from the Google Play store:
- Lookout Mobile Security – This application comes bundled on many Android devices, and it offers both free and "premium" security features. Among the free features are: "Missing Device," which allows you to produce a sound on the phone and also physically locate the phone on the map; a security scan, for malware; and a basic data backup. The Premium upgrade will also allow you to freeze and lock the phone, and wipe the data and any SD cards.
Plan B – This application describes itself as "the 'find my phone' app that you download AFTER you lose your phone." You can download this app to find a lost phone, even if you don't have Lookout Mobile Security installed.