For Local IT Support
If you provide IT Support in your own local department, please know that IRT is here to help you.
- IRT holds monthly meetings for you to attend: the School of Medicine Support operations Meeting (also known as SoM SOM), on the 3rd Thursday of the month.
- We strongly recommend that you use the Remedy/HelpSU system to document your own work and to facilitate routing of tickets between support providers.
- We also recommend that you take full advantage of the freely-available Essential Stanford Software (BigFix, Sophos AntiVirus, etc.), the various discounted software from vendors like Microsoft and Adobe, and Stanford's discounted pricing with Apple, Dell, and now Lenovo.
- Data and Device Attestation — A link to the survey where users can add or change their attested data usage and all the devices used to access Stanford information.
- amie.stanford.edu — "Am I Encrypted" is the SoM site that will tell users, based on SUID, whether or not their attested devices are compliant.
- encrypt.stanford.edu — Stanford IT Services' page that walks users through the encryption process, with options for each operating system.
- securecomputing.stanford.edu — The University's ITS Secure Computing homepage, with tons of helpful links.
- Minimum Security Standards — An updated, clearly laid out description of the University's minimum security standards for endpoints, servers, and applications.
- dataclass.stanford.edu — The University's new data classification categories (High Risk, Moderate Risk, Low Risk).