Logging in with Pulse
You will first need to sign up with Duo Security (see Overview/Getting Started). In order to log in to Bastion, you have two options:
- Web Browser
- Junos Pulse Client
Login via Web Browser
- In your browser, visit irt-bastion.stanford.edu.
- Log in with your SUnet ID and then your secondary authentication method.
- When login is complete, click "Start"; the website should start up the Pulse client:
If for some reason this window never appears, you may not be fully connected. Log out at the top right of the page, and try either logging in with a different web browser, or logging in with the Pulse client (instructions below).
Login via Pulse Client
- Open the Junos Pulse application (it should be automatically installed in your Applications folder).
- Because you logged in initially during setup, Pulse should have saved your location as irt-bastion.stanford.edu. To add that location manually, click the plus sign at bottom left, and enter irt-bastion.stanford.edu into the field for Server URL:
Click the "Connect" button.
- Step One:
In the first login window, enter your SUnet ID and password:
- Step Two:
In the second step of authentication, the field "Secondary User Name" will be autofilled with your SUnet ID:
In the field for "Secondary Password," enter either:
- A passcode generated within Duo Mobile, sent by SMS, generated by your token, or provided by an administrator (six or seven digits).
- OR, one of the words below to authenticate in another way:
- push: to send a push notification to your phone (if you have Duo Mobile installed and activated); review the request and tap "Approve" to log in.
- phone: to authenticate via phone call on your registered phone number (just answer the call and press any key).
- SMS: to receive a new batch of SMS passcodes. (You will be sent a new list but this login will "fail"; log in again with one of your new passcodes.)
For more on authenticating through Pulse, visit http://guide.duosecurity.com/pulse.
Troubleshooting Bastion Connection
For either login method to work, you need to install Junos Pulse, which in turn requires Java to be installed and up-to-date. The first login to irt-bastion.stanford.edu will install Junos Pulse for you (see Installing and Using Junos Pulse for details) if Java is up-to-date. But if you have problems logging in afterward, try this:
- Check that you have Java installed.
- Make sure your browser has Java turned on.
- Bring your version of Java up to date:
- Mac: Run Software Update, and reboot the computer to install updates.
- Windows: Search for "Java" in the Control Panel, and click "Update Now."
- Or, you can visit Java's update page to check your version: http://java.com/en/download/installed.jsp
- After a reboot, try logging in to Bastion again. If you get the same error message, Java may not be enabled. If you click on the arrow next to "Inactive Plug-In," a dialog box may verify that you want to "Enable" Java; you should then restart your browser.
- You can also enable Java through the Control Panel/System Preferences:
- Under the "Security" tab of the Java Control Panel, select "Enable Java content in the browser."
- Restart any open browsers.
- If you're still having problems, you may need to uninstall and reinstall Java, even if you have the most updated version.