Research in Progress (RIP) Seminar

December 2, 2016  
Time: 12:00 pm - 1:00 pm  
Location: Stanford Law School
Crown Building, Classroom 95
559 Nathan Abbott Way
Stanford, CA 94305

Michelle Mello, JD, PhD
Professor of Law, Stanford Law School
Professor of Health Research and Policy, Stanford School of Medicine

Title: Patients' Experiences of Medical Error Disclosure and Reconciliation



The misery of the medical malpractice litigation process for all involved has led some hospitals to develop alternative ways to resolve medical injuries with patients.  In communication-and-resolution programs (CRPs), for example, hospitals disclose errors and adverse events, apologize and explain what happened, and where appropriate, proactively offer compensation.  Patients’ perceptions of these processes are not well understood. This presentation will report on an empirical study of patients’ experiences with disclosure and compensation offers, using interview data collected in 3 hospital systems.