Benefits

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Contacts

Health & Health & Welfare benefits questions? Contact the SHC Benefits Service Center.

Phone: 855.278.7157 (Mon-Fri, 5am-5pm Pacific)

Health Advocacy or Claims Resolution? Contact CareCounsel.

Phone: 888.227.3334
Email: staff@carecounsel.com
Kathy Normant , Care Counsel Liaison
- Knormant@stanfordhealthcare.org; for more behavioral health issues,cases, and more complex questions.
- Contact Kathy if house staff are waiting 2 to 3 months for specialty care.

Retirement Savings Plan (RSP) questions? Contact Fidelity.

Phone: 800.343.0860

HR & Payroll questions? Contact SHC HR Operations.

Phone: 650.723.4748
Visit: Ask HR

See Policies & Procedures: Benefits.

Last Revised 07/24/2019

Benefits Information & Benefits Enrollment

For Health & Welfare and Retirement benefits information, viewing benefits summary, or enrolling in benefits, visit Stanford Health Care (SHC) HealthySteps Benefits Portal at www.healthysteps4u.org*.

The portal provides information and instructions on:

Health & Life: medical, dental, vision, employee assistance program, savings and spending accounts (health savings accounts, flexible spending accounts, health reimbursement account), life & disability, COBRA, and more
- Behavioral health coverage is covered by Aetna, not Optum
Life Events: birth/adoption, death, divorce, marriage or domestic partnership, work injury or non-work injury, termination, and other life events, and more
Retirement: retirement savings plan, and more
Wellness: HealthySteps program
Additional Benefits and Special Programs: adoption, auto/home insurance, back-up chlidcare, educational assistance, group legal plan, identity theft protection, pet insurance, Stanford Community benefits, special programs travel assistance, and more
View or change your benefits