eStudent

Get Help

There are a number of groups you can contact about trouble with student technologies. Please consult the quick reference chart below to find the appropriate contact information for your issue.

Help Contacts

Who to contact Issue to be resolve Contact Info
IRT Service Desk
  • Issues accessing other Stanford resources
  • Wireless connectivity issues
  • Anything not addressed by the above groups
650-725-8000 (5-8000 from a Stanford phone)
or submit a HelpSU ticket at irthelp.stanford.edu
CourseWork Support At coursework.stanford.edu click the Contact Us (HelpSU) link at the bottom
Mobile eMail and Calendar
  • Issues syncing email or calendar from a mobile device

Information for syncing devices can be found here

or

650-725-8000 (5-8000 from a Stanford phone)
or submit a HelpSU ticket at irthelp.stanford.edu

Apple Care
  • iTunes usage and syncing and App Store
  • general iPad usage or functionality

1-800-275-2273 for phone support
or bring your iPad to a local Apple Store

iAnnotate
  • PDFs not opening on iAnnotate
  • Any issues with iAnnotate install, interface, etc

iAnnotate Stanford Support "Hotline":
stanfordsupport@ajidev.com

iAnnotate website and forums: http://www.ajidev.com/iannotate/
or feel free to ask other students

Stanford Medicine Resources:

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