Stanford Coordinated Care Team Training

Patient-Centered Team Care

Drs. Ann Lindsay and Alan Glaseroff, Co-Founders of Stanford Coordinated Care, continue their passions for patient-centered team care by offering team training sessions. Dr. Glaseroff, during his tenure as Director of Workforce Transformation in Primary Care at Stanford, was also responsible for training the teams for Primary Care 2.0, a radical redesign of primary care underway in 2016, and Dr. Lindsay continues her transformation work within the context of CA and national collaborative. Their intimate knowledge of team based care allows them to provide unique insights to organizations that are looking to provide care for patients with complex chronic illness and seeking to re-imagine a more patient-centered model for primary care.

Dr. Lindsay and Glaseroff have partnered with outside organizations to create two documents that can guide others in addressing high needs populations.

Building an Intensive Primary Care Practice

An intensive primary care module written for the AMA Steps Forward website designed to increase joy in practice and improve outcomes.

Care Redesign Guide: Better Health and Lower Costs for People with Complex Needs

Guide made for the Better Health Lower Costs collaboration initiativewith the Institute for Healthcare Improvement.

Lown Conference Poster

A Spectrum funded research project; this project looked at clinical and economic results of Stanford Coorindated Care.

Stanford Coordinated Care in the News

 

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Ann Lindsay, MD

Ann Lindsay MD was recruited to Stanford in 2011 with Alan Glaseroff MD to develop Stanford Coordinated care, a capitated primary care clinic for Stanford employees and adult dependents with complex chronic health conditions.

Dr Lindsay shared a family practice with her husband, Dr Glaseroff, in rural Northern California for 28 years. During this time she served as Humboldt County Health Officer for 18 years and was active in the leadership of the California Conference of Local Health Officers in Sacramento. In 2005, the County Alcohol and Drug Death Review she developed received a best practice award from the National Conference of City and County Health Officers.  In 2006 she received the Plessner Award from the California Medical Association as the physician who best exemplified the practice and ethics of a rural practitioner.

Dr Lindsay left clinical practice at Stanford in January 2017.  She is working with the Pacific Group on Health leading a collaborative for groups conducting specialized clinical services for people with high-risk high-cost health conditions. She is also Clinical Advisor on to the Open Door Clinics in Humboldt County helping with practice transformation.   

 

 

Alan Glaseroff, MD

Dr. Alan Glaseroff came to Stanford in 2011 along with his wife Dr. Ann Lindsay at the behest of Dr. Arnie Milstein (CERC Director) to design and implement a new comprehensive model for patients with complex needs, “Ambulatory ICU 2.0.” He and Dr. Lindsay led Stanford Coordinated Care (SCC), a service for patients (employees and their dependents) with complex chronic conditions at high risk for future spending, from 2011 to the end of 2016. SCC has helped train over a dozen teams from across the US seeking to implement a similar approach.

Dr. Glaseroff, a member of the Innovation Brain Trust for the UniteHERE Health, also currently serves as faculty for the Institute of Healthcare Improvement’s “Better Care, Lower Cost” 3-year collaborative and served as a Clinical Advisor to the PBGH “Intensive Outpatient Care Program” CMMI Innovation Grant that ended in June 2015. He served on the NCQA Patient-Centered Medical Home Advisory Committee 2009-2010, and the “Let’s Get Healthy California” expert task force in 2012. Dr. Glaseroff was named the California Family Physician of the Year for 2009.

Dr. Glaseroff’s interests focus on redesigning services at the intersection of patient-centered team care, patient activation, and investing effort to promote patient self-management within the context of chronic conditions.