Requesting Immediate Body Removal
Upon the death of a pre-registered donor, please call the 24-hour donation pickup line at 650-723-2404 as soon as possible, and we will arrange for a mortuary to retrieve the body within a few hours.
Calling this number will page one of our staff members, who will call you back promptly. In most cases we must receive the body within 12 hours of death.
Occasionally, a donor’s illness or other considerations will prevent us from being able to accept a donation. Our representative will make this determination during the initial phone call and will inform you in the event alternate arrangements will be needed.