HIPAA Training
Level 1-4 Required Training
Alternate
Training (if the above link is unavailable; will appear in
new browser window)
Login problems? See higlighted section in Troubleshooting, below
Other difficulties? see computer requirements
and troubleshooting below.
Research Training
Education Training
Computer Security Training
Computer Requirements
for Level 1-4 Required Training:
Minimum requirements for Windows
end user systems are:
-
Windows 95, 98, ME, NT4 (Service Pack 4 or higher), 2000 or
XP
-
200 MHz processor, 32 MB RAM
-
800x600 display with 16-bit color (65,536 colors)
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Internet Explorer 4.0 or Netscape 4.06 or higher
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Windows Media Player 6.2 or higher or RealPlayer 6 or higher
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Adobe Acrobat Reader version 4 or higher
Minimum requirements for Mac end
user systems are:
-
Mac OS 8.1 – 9.2 (8.6 – 9.2 recommended)
-
200 MHz processor, 32 MB RAM (64 MB recommended), with virtual
memory turned on
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800x600 display with 16-bit color (65,536 colors)
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Internet Explorer 4.0 or Netscape 4.06 or higher
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Windows Media Player 6.2 or higher or RealPlayer 6 or higher
-
Adobe Acrobat Reader version 4 or higher
Troubleshooting
Tips for Level 1-4 Required Training:
Mac OS X is not directly supported.
On Mac OS X you must use the classic version of Internet Explorer
or Netscape. Those applications may be found in your "Applications
(Mac OS 9)" folder. You can download "Internet Explorer 5 (for
OS 9.x and earlier)" from the Essential
Stanford Software page for Macs.
Only the text-and-graphics mode is supported for Internet Explorer
on the Mac. This is because IE does not support scripting of plug-ins
on the Mac.
If you are having
problems logging into the training system:
- Double check you are using the correct assigned unique
identifier and first & last name.
- Assigned unique identifiers:
- Physicians on the Medical Staff of LPCH/SHC: Use your
dictation number.
- LPCH/SHC Employees: Use first 4 letters of last name
and last 4 digits of social security # (i.e. SMIT1234)
- All others: Use the unique ID provided to you by your
department manager/HIPAA Lead.
- If you still have a problem logging in, please contact
your HIPAA Lead or manager to ensure that the information
you have is correct.
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If you are having problems getting to the login screen or after
logging in:
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Try restarting your computer
-
Do not run any other programs while running the training program
-
Double check that your computer meets the minimum
requirements
- Contact your local computer desktop support staff
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